Site managed by different user account

Hey @mikewolf1127,

Are you trying to connect the site to Central? If so, are you able to share the URL?

Also, can you please share the full error/message?

Thanks,

Gerroald

Yes.

Site URL-
https://www.flowbykelleywolf.com

Full message on WP Central-
“This site is managed by a different user account, can not add this site to your account.”

Image-
https://www.dropbox.com/s/sse4wttwnu93h4w/Screen%20Shot%202019-10-11%20at%201.29.58%20PM.png?dl=0

Hey @mikewolf1127,

It looks like it’s still connected to the account with the username beginning All1, if that’s helpful in tracking it down.

Alternatively, you run this command from the Console tab in your browser developer tools on the Wordfence Dashboard page to disconnect it:

WFAD.ajax('wordfence_wfcentral_disconnect', {}, function() {});

On Windows in Chrome, Edge, and FireFox, the browser Console can be opened by pressing F12. On Mac, you can open it by pressing Command+Option+i. The Browser Console is also available via the respective Browsers menu.

Please let me know how it goes.

Thanks,

Gerroald

OK, yeah. That was my other account. I disconnected it and reconnected it to my master account.

I am consolidating all my accounts into one master account. Is there a way to transfer my license keys from one account to another?

Hey @mikewolf1127,

Are you referring to your Premium licenses? If so, can you please start a ticket at support.wordfence.com and we’ll take a look? We’re not able to attend to Premium issues in the www.ads-software.com forums.

Thanks,

Gerroald

I’m all set. Thanks.

Thanks.