Site migration to new server – loss of 2fa prompt

  • Resolved b1duck

    (@b1duck)


    4 weeks ago

    Hi there – we did a backup and restore of a wordpress site using solid security 2fa. Version is 9.3.2. The restored version is no longer prompting users for their 2fa. The site was restored with a mysql database import and a full copy of the files to the new server. The encryption key is the same. The server is currently using a test url.

    Is there a trick to sync these back up so users will be prompted again?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @b1duck,

    Make sure the ITSEC_DISABLE_TWO_FACTOR constant is not defined/enabled in the wp-config.php file. Ran into this myself recently ?? (Ran some tests but forgot to remove it).

    +++ To prevent any confusion, I’m not SolidWP +++

    • This reply was modified 3 weeks, 4 days ago by nlpro.
    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @b1duck, following up here to see if you were able to give @nlpro’s recommendation a try.

    If you’re all set and since we haven’t received a response, I’ll mark this post resolved. If you still require further assistance, let us know and we’ll dig further.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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