Site Not Backing up

Hello

Thank you for the log file. We are aware of the incorrect_offset issue with Dropbox and are currently investigating it with a view to providing a fix. Apologies I can’t provide any further information other than that.

It would have been nice if someone could have informed me of this almost a month ago.

Thanks,

Monty

Hi pbevanudp,

Any idea (approx.) when you’ll get this resolved? I don’t want to have a situation where my site loses the data stored online and I don’t have a back-up.

Thanks,

Monty

Still waiting.

Hello? I need this service.

Hello,

Apologies for the delay, I can confirm that the issue is actively being worked on – I do not have have exact ETA unfortunately.

Thanks!

Any updates on when this will be resolved?

Monty

6 days, 10 hours ago

Any updates on when this will be resolved?

Monty

Has this issue been resolved yet? Thanks

I was told (Jun 10, 2024, 6:01?AM) that this plugin was fixed and working properly. However, I’m still receiving this message…

Backed up: DPL (UpdraftPlus 1.24.3) 2024-06-27 22:39

Latest status: The backup attempt has finished, apparently unsuccessfully

https://www.dropbox.com/scl/fi/u65ebhphvn0xfyx6b618p/log.e76b8c50b60f.txt?rlkey=uhjwuot75gds526rzfearwqo1&dl=0

https://www.dropbox.com/scl/fi/aw0k9xztk2i7kbj04mhr5/Screenshot-2024-06-28-at-8.09.52-AM.png?rlkey=v6s55khtsmqmbe6f6oud36x69&dl=0

https://www.dropbox.com/scl/fi/tuwhut7x4gazblf30wru1/Screenshot-2024-06-28-at-8.16.20-AM.png?rlkey=9d4ternv9v6jxdhje515wlp4n&dl=0

https://www.dropbox.com/scl/fi/9gvzotyi4so690w4kz7j0/Screenshot-2024-06-28-at-8.22.24-AM.png?rlkey=da4u5i7cg2ndxmewtn83jjaeq&dl=0

Thanks,

Monty

Hi Updraft,

Unfortunately, my back-ups started working after having been working consistently for over a month.

Log: https://www.dropbox.com/scl/fi/sfyptxq6oz5qhn7k5tr8m/log.2e66c6fe34d9.txt?rlkey=lp5ov3dj7iygwhfe4fk3uej64&dl=0

Latest status: The backup attempt has finished, apparently unsuccessfully

(UpdraftPlus 1.24.4) 2024-09-12 00:03

Thanks,

Monty

Hi Updraft,

3 days, 23 hours ago

Unfortunately, my back-ups started working after having been working consistently for over a month.

Log: https://www.dropbox.com/scl/fi/sfyptxq6oz5qhn7k5tr8m/log.2e66c6fe34d9.txt?rlkey=lp5ov3dj7iygwhfe4fk3uej64&dl=0

Latest status: The backup attempt has finished, apparently unsuccessfully

(UpdraftPlus 1.24.4) 2024-09-12 00:03

Thanks,

Monty

Hi Updraft,

Unfortunately, my back-ups started working after having been working consistently for over a month.

Log: https://www.dropbox.com/scl/fi/sfyptxq6oz5qhn7k5tr8m/log.2e66c6fe34d9.txt?rlkey=lp5ov3dj7iygwhfe4fk3uej64&dl=0

Latest status: The backup attempt has finished, apparently unsuccessfully

(UpdraftPlus 1.24.4) 2024-09-12 00:03

Thanks,

Monty

Hi Monty,

Next time you need assistance, can you start a new thread (we don’t actively monitor resolved threads so it’s likely we will miss your message)

It looks like you are out of space on your hosting, can you check this?