Site not reachable after plugin activation

  • Hey,

    I decided to test the plugin when the hueman theme recommended it.
    Unfortunately my wordpress wasn′t reachable anymore (neither front- nor backend) after activating the plugin. I had to deactivate the plugin to regain access.
    I tried it on 2 different installations, same result.

    Just wanted to let you know.

    Marc

    • This topic was modified 6 years, 5 months ago by Vipa.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author presscustomizr

    (@nikeo)

    Thanks for reporting the problem @vipa.
    Would you mind sharing your system infos so we can try to understand what happened when activating.
    You’ll find a summary of your system infos to copy and paste in appearance > about Hueman, at the botto of the page.
    Thank you

    Thread Starter Vipa

    (@vipa)

    Sure

    # SITE_URL:               https://kaffeewelt.ceragol.com
# HOME_URL:               https://kaffeewelt.ceragol.com
# IS MULTISITE :          No

# THEME | VERSION :       Hueman | v3.4.3
# WP VERSION :            4.9.8
# PERMALINK STRUCTURE :   /%year%/%monthnum%/%day%/%postname%/
# 27 ACTIVE PLUGINS :
                          - (Simply) Guest Author Name (version 3.92)
                          - Akismet Anti-Spam (version 4.0.8)
                          - All In One SEO Pack (version 2.8)
                          - Autoptimize (version 2.4.1)
                          - Contact Form 7 (version 5.0.4)
                          - Crop Thumbnails (version 1.1.3)
                          - Customizer Export/Import (version 0.8)
                          - Enable Media Replace (version 3.2.7)
                          - Google XML Sitemaps (version 4.0.9)
                          - Hueman Addons (version 2.1.0)
                          - Lightbox Plus Colorbox (version 2.7.2)
                          - Optimize Gravatar Avatar (version 1.4.6)
                          - Quotes Collection (version 2.0.10)
                          - Regenerate Thumbnails (version 3.0.2)
                          - SI Captcha Anti-Spam (version 3.0.3)
                          - Slimstat Analytics (version 4.7.8.3)
                          - Smush (version 2.8.1)
                          - Spacer (version 3.0.4)
                          - Theme Check (version 20160523.1)
                          - TinyMCE Advanced (version 4.8.0)
                          - Video Thumbnails (version 2.12.3)
                          - Visualizer: Charts and Graphs Lite (version 3.0.12)
                          - WP-Memory-Usage (version 1.2.2)
                          - WP-PageNavi (version 2.93)
                          - WP Fastest Cache (version 0.8.8.6)
                          - WP Permalauts (version 1.0.2)
                          - YouTube (version 12.1)

# PHP Version:            5.3.10-1ubuntu3.26
# MySQL Version:          5.5.54-0ubuntu0.12.04.1
# Web Server Info:        Apache

# WordPress Memory Limit: 64MB
# PHP Memory Limit:       268435456
# PHP Upload Max Size:    128M
# PHP Post Max Size:      8M
# PHP Upload Max Filesize:128M
# PHP Time Limit:         60
# PHP Max Input Vars:     1000
# PHP Arg Separator:      &
# PHP Allow URL File Open:Yes
# WP_DEBUG:               Disabled

# Show On Front:          posts
# Page On Front:          (#0)
# Page For Posts:         (#0)

    # SITE_URL:               https://www.shapedbox.de
# HOME_URL:               https://www.shapedbox.de
# IS MULTISITE :          No

# THEME | VERSION :       Hueman | v3.4.3
# WP VERSION :            4.9.8
# PERMALINK STRUCTURE :   /%year%/%monthnum%/%day%/%postname%/
# 14 ACTIVE PLUGINS :
                          - Akismet Anti-Spam (version 4.0.8)
                          - Easy Add Thumbnail (version 1.1.1)
                          - FancyBox for WordPress (version 3.0.13)
                          - Geo Mashup (version 1.10.5)
                          - Multi Rating (version 4.3)
                          - NextGEN Gallery (version 3.0.9)
                          - Quoter (version 1.1)
                          - Quotes Collection (version 2.0.10)
                          - Recent LastFm Tracks (version 1.2.3)
                          - Regenerate Thumbnails (version 3.0.2)
                          - Simple Custom CSS (version 4.0.1)
                          - Tiled Galleries Carousel Without Jetpack (version 3.0)
                          - Video Thumbnails (version 2.12.3)
                          - WP-PageNavi (version 2.93)

# PHP Version:            5.3.10-1ubuntu3.26
# MySQL Version:          5.5.54-0ubuntu0.12.04.1
# Web Server Info:        Apache

# WordPress Memory Limit: 40MB
# PHP Memory Limit:       256M
# PHP Upload Max Size:    128M
# PHP Post Max Size:      8M
# PHP Upload Max Filesize:128M
# PHP Time Limit:         60
# PHP Max Input Vars:     1000
# PHP Arg Separator:      &
# PHP Allow URL File Open:Yes
# WP_DEBUG:               Disabled

# Show On Front:          posts
# Page On Front:          (#0)
# Page For Posts:         (#0)
    Plugin Author presscustomizr

    (@nikeo)

    OK, thanks for sharing those informations.
    The Nimble builder requires at least php version 5.4. Your server is running 5.3.10.
    But you should have been notified in your site administration about it, instead of getting a blank page. So there’s a bug to fix in the plugin. I’m on it.

    You might want to ask your hosting provider to increase your php version to at least 5.4, and the activation problem will be fixed.
    Thanks for your help !

Viewing 3 replies - 1 through 3 (of 3 total)
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