• Within the past six months or so, my site apparently does not load on Windows 7. I don’t have windows 7 but I’m told that they are told ‘the connection has timed out, server at website name is taking too long to respond’. Any help is appreciated!

Viewing 11 replies - 1 through 11 (of 11 total)
  • If you could post a link to the site in question, maybe someone using Windows 7 could go and take a look at it for you. I really doubt that the issue is related to the OS version itself, but you might be able to discover a little bit more if others can see it and report back.

    Thread Starter Arena_Pigskin

    (@arena_pigskin)

    Sorry about that. Here it is.
    https://arenapigskin.byethost5.com/

    Works okay for me… (Windows7, FF 4.0 and IE9). Loaded fine.

    ‘the connection has timed out, server at website name is taking too long to respond’

    I think that message is generally related to server issues, or could be a firewall/proxy/site-filter related issue if the client experiencing the problem is on a network that uses those tools.

    Just clicked the link – the site loads fine on Chrome, if a bit slow.

    I suspect maybe it’s the images that’s slowing it down. Maybe the file sizes?

    Thread Starter Arena_Pigskin

    (@arena_pigskin)

    Well, it also doesn’t load on Safari on my iPhone. Are these just rare cases? The server folks said my site was running fine.

    The server folks said my site was running fine.

    It probably is. This: “could be a firewall/proxy/site-filter related issue if the client experiencing the problem is on a network that uses those tools. “ – I believe might be a client side issue, not a server issue. It’s not a Windows7 issue.

    Well, it also doesn’t load on Safari on my iPhone.

    Do you know if the theme itself provides support for display on the iphone?

    Possible alternative: https://www.ads-software.com/extend/plugins/wptouch/

    windows 7 here. i tired it in ff 4.0, ie 9, and google chrome, it loaded really fast. but i just wanted to check the site…your OS (operating system) would really have nothing to do with your browser settings or sever issues

    Thread Starter Arena_Pigskin

    (@arena_pigskin)

    It has worked before on my iPhone up until the third week in March. I also can’t access the admin screen on my iPhone.

    Accepting that this information is correct: “It has worked before on my iPhone”… Maybe if you approach the issue in a linear fashion it will help reveal some information that is actually useful.

    Symptom:

    Doesn’t work on your iPhone anymore, and it stopped around 3rd week in march.

    Reasonable theories:

    1) Something on your site has been changed, and is now preventing viewing on your iPhone.

    2) You’ve changed something on your iPhone that’s now causing issues with viewing your site.

    3) Both 1 and 2 might apply.

    Start testing your theories:

    The very first, and glaringly obvious step to take, is to see if your site is viewable on someone else’s iPhone. Preferably a consensus of “three” separate tests with three separate iPhones would immediately answer the question: “Which do I need to address, my web site, or my iPhone”? Secondary to that, you might check and see if anyone can view it on an iPad or an Android, or any other non-iOS handheld device with a browser. Could reveal some good information to get you pointed in the right direction.

    Thread Starter Arena_Pigskin

    (@arena_pigskin)

    Here’s an update. My friend who was having trouble viewing it on Windows 7 is now able to see it after he switched providers. He went fron uVerse to something else.

    I am also having the same problem with my new site. If you are on Uverse you are not going to be able to see the site, it happens off and on through out the day. This last time it has been 2 days. I have to use my verizon hotspot to do anything on my site and since I am just now setting up, that is many hours of using my data – costing me a fortune. Is there a setting somewhere that needs to change? Even my host gator admin is not able to figure it out.

Viewing 11 replies - 1 through 11 (of 11 total)
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