Site quality

  • The interface in the admin panel is incredibly complex and incomprehensible. I can’t figure out how to add sections and articles, as well as perform other actions. It seems that the developers created the interface only for themselves, and it is understandable only to them.

    Almost all the functions in the plugin are paid, and there is no way to test it before purchasing. In addition, the interface is not as modern as it was stated. I understand that any work should be paid for, but I am not ready to pay for such quality.

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  • Plugin Support SpiderThemes Support

    (@spiderthemes247)

    Hi @pigus ,

    Thank you for sharing your concerns and feedback regarding our plugin. We take all user input seriously and strive to provide the best experience possible. Allow me to address your points:

    1. Admin Panel Complexity: Our admin panel has been designed based on extensive user research to meet the needs of a wide range of users. To date, we haven’t received feedback regarding its complexity, but we understand that everyone’s perspective may vary. we have provided useful links and resources within the plugin to help guide our users. You may have overlooked these. Please refer to this screenshot for clarity: Screenshot
    2. Documentation and Tutorials: When the EazyDocs plugin is installed and activated, you was able to find the Documentation, Video Tutorials, and Support options right within the admin panel to guide you through adding sections, articles, and more. For reference, here’s a screenshot of where these resources are located: Screenshot
    3. Paid Features: We understand your concern about paid features. To ensure users can test the full functionality before committing, we offer a 14-day free trial for our Pro Plan, which allows you to explore the premium features thoroughly. You may have missed this option during your evaluation. Here’s a screenshot for reference: Screenshot

    Finally, we kindly ask that you reserve final judgment until you’ve had the chance to fully explore the plugin. Leaving a negative review without activating or testing the plugin may cause confusion for other users and does not reflect the true capabilities of EazyDocs.

    We’d appreciate it if you could reconsider your feedback, as the features and resources you found challenging are clearly provided within the plugin, including video tutorials and documentation to guide our users step by step.

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