• Resolved hp.rooms

    (@hprooms)


    theme is Branchy – WooCommerce Responsive Theme. once I created a child-theme and enabled it the responsiveness of the site goes away. If I revert back to the main theme it works just fine. re-enable the child-theme and its no longer responsive.

    site: https://www.propscenerylights.com/

    tested via https://mattkersley.com/responsive/

    I tried removing the functions.php file and that crashed the site. not sure on how to resolve the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter hp.rooms

    (@hprooms)

    awesome, will do. thanks for the quick response jf!

    Plugin Author lilaeamedia

    (@lilaeamedia)

    This theme uses non-standard options that are separate from the “theme mods” used by the Customizer. One of these options toggles a separate stylesheet named “responsive.css” that loads in the wp_footer() function.

    CTC copies standard theme options to the child theme, but since this theme does not follow the www.ads-software.com standard that requires theme options to be confined to the customizer, this option is not copied.

    In addition, the rendered link uses get_stylesheet_directory_uri() instead of get_template_directory_uri() to generate the stylesheet url. This will result in a 404 when a child theme is used, because the stylesheet does not exist in the child theme directory.

    The solution is to use CTC’s “Web Fonts” feature and load the responsive.css stylesheet as an “external stylesheet” by entering the following in the input text area:

    @import url(../WCM010020/responsive.css);

    CTC automatically converts all @import statements into <link> elements.

    I receive numerous similar support requests with ThemeForest themes, which apparently do not require compatability with child themes as part of their quality process.

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