• Resolved paralen13

    (@paralen13)


    Hello,

    by turning of our plugins one by one we found out that when Booster is activated that another of our plugins “Site reviews” is not working properly.

    Since we didn’t know that Booster is causing this issue we contacted Site reviews support first and they told us that something is “modifying the HTML of the name attribute of the input field of the title in the form”

    Here is the support explanation from Site review forums

    https://www.ads-software.com/support/topic/please-fix-the-form-errors/

    We then turned of plugins one by one and found out it is caused by Booster.

    Can you please help us why when Booster is active it is changing the above?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support David G

    (@gravid7)

    Hi @paralen13,

    Thank you for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    Thread Starter paralen13

    (@paralen13)

    Hello,

    if you go here and try to post a review you get an error https://www.tvorimsrdcom.sk/recenzie/

    This error only happens when Booster is activated. If we deactivate the whole Booster plugin the reviews work just fine. We even tried a “fresh” install of Booster, we tried to disable all Booster “addons/plugins” and also we did a reset of Booster settings & meta in the settings.

    When we contacted the author of the Site reviews plugin he told us that something is modifying the HTML. And i assume “something” is Booster because it only happens when Booster is activated. You can read the modified code in the support thread of the Site reviews plugin here: https://www.ads-software.com/support/topic/please-fix-the-form-errors/

    Here are our Booster settings.

    Thank you very much.

    Thread Starter paralen13

    (@paralen13)

    the settings

    Plugin Support David G

    (@gravid7)

    Hi @paralen13,

    Thank you for your message.

    If possible you can contact us from our website. So, I can take a deeper look and help you.

Viewing 4 replies - 1 through 4 (of 4 total)
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