Site Shows Under Construction or 403 Forbidden

Doesn’t appear to be coming from WordPress or any plugin. Perhaps it’s a feature of your host that needs to be disabled. Try talking to them.

@umamaheshwari1576

What plugins do you have active on the site, also what is the active theme?

@jake, I did speak to them, they said problem is here and not from their end.

The site was working fine for few days, I was customizing it and was able to see the changes but since 3-4 days, all i am getting is “under construction”.

@luke Cavanagh, The theme is intuition.

Plugins that are active are:

Akismet

Black Studio TinyMCE Widget

CPO Content Types ( part of intuition)

Google Analytics for WordPress

Jetpack by WordPress.com

Meks Smart Social Widget

Right Click Disable Orignal

Image Watermark (added today, AFTER the problem surfaced)

Wordfence Security

Yoast SEO

WP Smush & W3 total cache are in deactive state

I read in an old thread that deleting the index.html file in public_html directory solved the issue. When I deleted the index.html, I started getting “Forbidden 403” instead of “under construction”.

Hope this data helps.

@umamaheshwari1576

Inside of the /public_html folder of the site hosting server

There should not be a index.html file, but you should have a index.php one from WordPress.

@luke Cavanagh,

index.php is in wp admin folder. The wp admin folder is within Public_html along with index.html, error log, error.png

@umamaheshwari1576

Do not deleted any of the index.php files in

/public_html
/public_html/wp-admin
/public_html/wp-content

But go ahead and delete the index.html in

/public_html

Well I hate to be the bearer of bad news… but the plugin you claim to have downloaded is not a well written plugin. Two things it does (which is unnecessary)…

1. It creates it’s own table, which appears to be used for subscribers???
2. It creates it’s own redirect to a custom theme and set of files.

My guess is the deactivate and uninstall of the plugin did not remove all traces of the plugin. In fact I know this to be true, as there is no function called when the plugin is deactivated (a huge no-no in plugin development). Therefore, the table probably still exists, and other things that this plugin has created have not been removed, such as:

The redirect checks it’s table for a flag. If the flag is set to 1, then it calls a redirect.php page. It also sets an option (found in your wp_options table) called “rmmuc_nht_plugin_do_activation_redirect” and sets that to true. And there is a whole slew of other issues…

But since you are not technical and don’t know jargons, as you say (love that comment, BTW ?? ), then you’ll need someone to help you fully remove this plugin, and I don’t think it’s going to be easy to do through this forum.

With any luck, you might have a backup of the site before this plugin was installed? Otherwise you could FTP to your site, check the plugins folder, and make sure the entire “maintenance-mode-and-under-construction-page” folder is deleted. That might be your only option without having to hire someone.

@umamaheshwari1576

Not used
https://www.ads-software.com/plugins/maintenance-mode-and-under-construction-page/

I had better luck with using
https://www.ads-software.com/plugins/coming-soon/

Since you have phpMyAdmin access from cPanel and FTP access, you should be able to look for the possible issue. If not then having live chat troubleshoot the issue.

@luke Cavanagh @wpismypuppet,

Thanxx for the help, guys. I sure appreciate your inputs and suggestions.

Since I had not added any content, I opted for a clean up and re-install. Now it is working.

@umamaheshwari1576

Great to hear, glad your site is working fine now.