• My site is terribly slow with this plugin – not sure why – only when logged in – when logged out – its fast — any idea why?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author algol.plus

    (@algolplus)

    Hello

    How many rules have you setup?
    Try to disable them one by one – until you find a wrong rule.

    Thanks, Alex

    Thread Starter jacquelinesw

    (@jacquelinesw)

    Will do – Thank you so much

    Thread Starter jacquelinesw

    (@jacquelinesw)

    Still no avail – after disabling 1 by 1 ??

    Hi, @jacquelinesw,

    Please, could you send us a ticket in the helpdesk with report in *.json format?
    You need to go to the Pricing rules > Settings > Debug and turn on the “Show debug panel at bottom of the page” checkbox. Next, please, go to the cart (it shouldn’t be empty) and click “Get system report” – “Export all” in the debug bar.

    I am having the same problem. Even though I disabled all of the rules, the problem exists.
    When I disable the plugin, everything gets normal.
    please help.
    Thank you

    Hi, @mattbayt,

    Please, could you send us a ticket in the helpdesk with report in *.json format?
    You need to go to the Pricing rules > Settings > Debug and turn on the “Show debug panel at bottom of the page” checkbox. Next, please, go to the cart (it shouldn’t be empty) and click “Get system report” – “Export all” in the debug bar.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Site Slow’ is closed to new replies.