• Resolved Flyhead

    (@bukers)


    We tried to update to the latest version of your plugin after updating to the latest versions of WordPress and Woocommerce. It crashed the site. Please examine this issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @bukers,

    Could you check the WooCommerce logs to see if there are errors with the wpo-wcpdf or fatal-errors prefix? If so, please share the logs with us. You’ll find the logs under WooCommerce > Status > Logs. See Where to find error logs

    Thread Starter Flyhead

    (@bukers)

    Hi,

    Sorry for late reply. Not sure if this error log is useful for you, since we have reinstalled the backup version of the site after the the plugin update crash.

    2022-02-03T00:20:20+00:00 CRITICAL Uncaught Exception: Invalid product. in /www/xxx/public/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php:167
    Stack trace:
    #0 /www/xxx/public/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Product_Data_Store_CPT->read(Object(WC_Product))
    #1 /www/xxx/public/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(137): WC_Data_Store->read(Object(WC_Product))
    #2 /www/xxx/public/wp-content/themes/atelier/swift-framework/core/sf-header.php(1315): WC_Product->__construct('16271')
    #3 /www/xxx/public/wp-content/themes/atelier/swift-framework/core/sf-header.php(1362): atelier_get_wishlist_product('16271')
    #4 /www/xxx/public/wp-includes/class-wp-hook.php(303): atelier_add_to_wishlist('')
    #5 /www/xxx/public/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
    #6 /www/xxx/public/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #7 /www/xxx in /www/xxx/public/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php on line 167

    I have changed the server address /www/original_path into /www/xxx for site security.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Did you try disabling all plugins, except WooCommerce and WooCommerce PDF Invoices & Packing Slips? If it works, try activating a plugin at a time, while testing if the invoice opens on each activation of a plugin. That way, you should find the plugin that is causing the problem.

    Hope it helps!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Site stalled on updating to the latest version’ is closed to new replies.