Site Stats Discrepancy

  • Resolved katydidcards

    (@katydidcards)


    7 years, 6 months ago

    My site stats show I have 86 email subscribers. Up until a few days ago, my Jetpack Widget showed the same number.

    Now the widget shows 193 subscribers while my site stats still sit at 86.

    While I would love for that higher number to be correct, I don’t know how it could be.

    Can anyone hazard a guess as to why this happened and how I can get the stats to coincide?

    Thanks in advance! Kim

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter katydidcards

    (@katydidcards)

    No one has any ideas on how to troubleshoot this discrepancy? Thanks for any help you can offer!

    Hi @katydidcards – We recently released an update to the share count which now includes any followers from your connected Facebook and Twitter accounts – So the extra numbers are the followers from the accounts you have connected for Publicize.

    I hope that helps!

    Thread Starter katydidcards

    (@katydidcards)

    Thanks so much for the solution to my “problem”. I had given up any hope of getting a response.

    Kim

Viewing 3 replies - 1 through 3 (of 3 total)
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