Site Too Big?

  • Resolved Bob

    (@bobschecter)


    9 years, 9 months ago

    My site’s backups managed to chug along, or rather chunk along slowly but surely – until the site closed in on 1 gig. Now it gets up to “Uploading Files to Remote Storage 98% of 5 of 6” or even “99% of 6 of 6” and that’s where it stays … for hours on end until it says FTP Upload Failed.

    When I go to the FTP site, it actually looks like all of the 6 zips are there, but who knows?

    https://www.ads-software.com/plugins/updraftplus/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Best wishes,
    David

    Thread Starter Bob

    (@bobschecter)

    Not happening David. Here’s what I get.
    https://files.secureserver.net/0sy1pBQmZStAxg

    I emailed you previously (over a month ago) to let you know that the migration failed as well.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi Bob,

    You can get your log file via FTP or the file manager in your web hosting control panel – to do that, navigate to the wp-content/updraft directory, and find the log file from the time of the backup.

    Best wishes,
    David

    Thread Starter Bob

    (@bobschecter)

    David,

    Been there, tried that.

    Look at the screen shots I sent – it won’t cough up the log file.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi Bob,

    Your screenshots are of attempts to get the log file from the WordPress dashboard… my last post was suggesting two alternative methods: FTP, or the file manager in your web hosting control panel.

    David

    Thread Starter Bob

    (@bobschecter)

    Duh! Indeed you did David – sorry.

    Here it is .. https://files.secureserver.net/0sZIdD4lFBSIvC

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi Bob,

    Thanks. For some reason, the FTP server being used for remote storage sends back an error code at the end of each file upload. There’s no more information than that – it doesn’t indicate what the problem is. You’d need to talk to whoever runs the FTP server to find out what the problem is – something should be logged in their FTP server logs at the time of the uploads. You could check obvious things first – e.g. whether the FTP account space is 100% full.

    Best wishes,
    David

    Thread Starter Bob

    (@bobschecter)

    Definitely not a space issue, but considering the FTP is a GoDaddy product, I’m not surprised there are issues.

    It did work up until the site reached 1gb, or at least I thought it did. Perhaps not, since as I noted, the migration failed with the 800mb site and I had to have SiteGround migrate the site for me.

    I’m not having much success with your toys ??

    Thanks for your help David. I’ll get some hip boots and xanax, and then call GoDaddy.

    Thread Starter Bob

    (@bobschecter)

    As expected, GoDaddy pointed back to the plugin.

    Simply – if the site is over 800 mb …
    Backup “FAIL”
    Migration “FAIL”

    Not having much luck with this.

    Thread Starter Bob

    (@bobschecter)

    Resolved.
    Found another.

Viewing 10 replies - 1 through 10 (of 10 total)
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