• Resolved lilsebastian

    (@lilsebastian)


    After adding 10web, my website will not load, is there a way to remove it from the dashboard. I cannot get into my wordpress dashboard either. It worked good for around 30 minutes then would not load at all now.

    The page I need help with: [log in to see the link]

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  • Thread Starter lilsebastian

    (@lilsebastian)

    I also can not load the settings to change the level of optimization or turn in test mode. I get the screen that says “Trouble connecting your website”

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @lilsebastian ,
    Thank you for contacting us.

    The website attached to the thread is not live currently, which can be the reason of the issues you are facing. Will you please kindly make sure the website you are checking is accessible to the public?

    Thank you in advance.
    Regards, Mane

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