Site/Backend not accessible

  • I created and maintain a site at https://www.midwaymadness.com for a client. It has been running smoothly for several months

    My client contacted me today to tell me that, while trying to upload a video to a new post today, an error occurred and the site “disappeared.”

    When I checked I found that indeed midwaymadness.com pulled up a blank page, and attempting to access the wordpress backend at midwaymadness.com/wp-admin redirected me to https://midwaymadness.com/wp-login.php?redirect_to=http%3A%2F%2Fmidwaymadness.com%2Fwp-admin%2F&reauth=1.

    Accessing the site via FTP, it seems that everything is intact. The files are still there and all.

    I’m not sure what the problem is, or even if it’s a wordpress issue at all. Any ideas or help would be much appreciated. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter dave3798

    (@dave3798)

    According to my client, he wasn’t actually uploading a video but embedding a youtube video in a new post. When he clicked to create the post, things disappeared.

    Thread Starter dave3798

    (@dave3798)

    Sorry for the multiple messages – my client now tells me that he “upgraded something” – I’m trying to find out if it was a plugin or wordpress in general (I know he wasn’t running 3.1) – so if I had to guess I’d say it’s a version issue. I’ll go try and look this up in an existing forum post, but is there an easy way to restore to the previous version of wordpress?

    Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Site/Backend not accessible’ is closed to new replies.

Tags