SiteGround Lockout

  • Resolved perchpole

    (@perchpole)


    7 years, 2 months ago

    Hello, All

    I’ve just had my site suspended by SiteGround and they claim MailPoet3 is the offender. I am rather surprised by this because I am running the “Newsletter task scheduler (cron)” in the mode advised for SiteGround: “Visitors to your website (recommended)”.

    However, the stats revealed by SiteGround show the cron job is generating lots of self-referring requests every 20 seconds.

    What’s going on?!

    Antar

Viewing 3 replies - 1 through 3 (of 3 total)

  • Antar,

    Were you sending an email that was taking a long time to complete?

    • This reply was modified 7 years, 2 months ago by Wysija.
    Thread Starter perchpole

    (@perchpole)

    Not that I am aware of. The feedback from SiteGround suggested that the MailPoet cron was running all the time – every 20 seconds…!

    That’s correct with the exception that the cron daemon should not run when the plugin is not sending if the option is set to “site visitors” in Settings.

    We’ve just ran a simple test: turned “MailPoet script” on for 2 minutes and then switched back to “site visitors”. Raw logs:

    xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/query-monitor/assets/query-monitor.css?ver=1504909129 HTTP/1.0" 200 3356 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/jetpack/modules/after-the-deadline/atd.min.css?ver=20150715 HTTP/1.0" 200 558 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/css/admin.0df54f3d.css HTTP/1.0" 200 17278 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/js/vendor.f8675e02.js HTTP/1.0" 200 37486 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/js/lib/analytics.js HTTP/1.0" 200 1013 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/js/admin.6527ae62.js HTTP/1.0" 200 276251 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/js/mailpoet.e52dab6e.js HTTP/1.0" 200 386966 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/js/admin_vendor.77fc9795.js HTTP/1.0" 200 246918 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/mailpoet/assets/img/welcome_template/mailpoet-logo.png?mailpoet_version=3.0.0-rc.2.0.2 HTTP/1.0" 200 2925 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-admin/load-scripts.php?c=0&load%5B%5D=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check&ver=4.8.1 HTTP/1.0" 200 11023 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:03 -0500] "GET /wp-content/plugins/query-monitor/assets/query-monitor.js?ver=1504909129 HTTP/1.0" 200 3773 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:08 -0500] "GET /wp-admin/admin.php?page=mailpoet-newsletters HTTP/1.0" 200 388789 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-update&mailpoet_redirect=http%3A%2F%2Fwww.xxx.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dmailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:09 -0500] "GET /wp-admin/load-scripts.php?c=0&load%5B%5D=hoverIntent,common,admin-bar,svg-painter,heartbeat,wp-auth-check,jquery-ui-core,jquery-ui-datepicker&ver=4.8.1 HTTP/1.0" 200 22848 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-newsletters" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:09 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 865 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-newsletters" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:13 -0500] "GET /wp-admin/admin.php?page=mailpoet-settings HTTP/1.0" 200 470500 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-newsletters" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:14 -0500] "GET /wp-content/plugins/mailpoet/assets/img/mailpoet_logo.png HTTP/1.0" 200 3884 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:22 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 329 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:22 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 1796 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:22:22 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 89 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.233.6 - - [08/Sep/2017:17:22:46 -0500] "GET /?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6ImIyY2EzIn0 HTTP/1.0" 200 - "https://www.xxx.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6ImIyY2EzIn0" "MailPoet (www.mailpoet.com) Cron"
xx.xx.65.98 - - [08/Sep/2017:17:23:15 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 47 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.233.6 - - [08/Sep/2017:17:23:05 -0500] "GET /?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6ImQ0ZTMzIn0 HTTP/1.0" 200 - "https://www.xxx.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6ImQ0ZTMzIn0" "MailPoet (www.mailpoet.com) Cron"
xx.xx.233.6 - - [08/Sep/2017:17:23:25 -0500] "GET /?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjNiYzczIn0 HTTP/1.0" 200 - "https://www.xxx.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjNiYzczIn0" "MailPoet (www.mailpoet.com) Cron"
xx.xx.233.6 - - [08/Sep/2017:17:24:08 -0500] "POST /wp-cron.php?doing_wp_cron=1504909448.6078200340270996093750 HTTP/1.0" 200 - "https://www.xxx.com/wp-cron.php?doing_wp_cron=1504909448.6078200340270996093750" "WordPress/4.8.1; https://www.xxx.com"
xx.xx.233.6 - - [08/Sep/2017:17:23:44 -0500] "GET /?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjY1YzBjIn0 HTTP/1.0" 200 - "https://www.xxx.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6IjY1YzBjIn0" "MailPoet (www.mailpoet.com) Cron"
xx.xx.65.98 - - [08/Sep/2017:17:24:08 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 1853 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.233.6 - - [08/Sep/2017:17:24:10 -0500] "POST /wp-cron.php?doing_wp_cron=1504909450.6069281101226806640625 HTTP/1.0" 200 - "https://www.xxx.com/wp-cron.php?doing_wp_cron=1504909450.6069281101226806640625" "WordPress/4.8.1; https://www.xxx.com"
xx.xx.65.98 - - [08/Sep/2017:17:24:08 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 89 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:24:08 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 329 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.65.98 - - [08/Sep/2017:17:24:15 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 47 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"
xx.xx.233.6 - - [08/Sep/2017:17:24:04 -0500] "GET /?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6ImU5MTkxIn0 HTTP/1.0" 200 - "https://www.xxx.com/?mailpoet_router&endpoint=cron_daemon&action=run&data=eyJ0b2tlbiI6ImU5MTkxIn0" "MailPoet (www.mailpoet.com) Cron"
xx.xx.93.195 - - [08/Sep/2017:17:24:44 -0500] "GET /wp-content/plugins/formcraft/file-upload/server/php/ HTTP/1.0" 404 38871 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.63 Safari/537.31"
xx.xx.65.98 - - [08/Sep/2017:17:26:16 -0500] "POST /wp-admin/admin-ajax.php HTTP/1.0" 200 47 "https://www.xxx.com/wp-admin/admin.php?page=mailpoet-settings" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36"

    Daemon started at 17:22:46 and finished at 17:24:04. After that there were only 2 requests (i.e., site visitors) and cron daemon didn’t restart as expected.

    We suggest that you monitor your usage/logs and contact us if you see anything suspicious. It was either a fluke or you were sending an email that took long time to complete (e.g., if frequency is set to 20 emails every 5 minutes and you’re sending to 1,000 subscribers, that’s 4 hours of cron daemon running non-stop in the background).

    P.S. We have a production site on SiteGround that hasn’t caused us any issues (last 2 hours: 155/2000 CPU and 233/2000 account executions).

Viewing 3 replies - 1 through 3 (of 3 total)
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