• Resolved seraphim

    (@seraphim)


    Hello all,

    I tried to migrate several sites from my DreamHost VPS (even an essentially empty WP installation) yesterday and SIteGround Migrator failed every time.

    Does anybody have success with an alternative migration plugin when moving sites to SiteGround that they can suggest?

    • This topic was modified 11 months, 2 weeks ago by seraphim.
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  • Plugin Support Tsvetan Mitev

    (@tsvetanm)

    Hello @seraphim,

    Given the limited information at hand, I am afraid that I am unable to offer more specific guidance on what might be causing the issue. Generally, you should be able to transfer websites from DreamHost using our plugin without difficulty. I suggest ensuring that the file and directory permissions for all your websites are set correctly, there is sufficient disk space on the account for an archive to be created and verifying that there are no firewall or security restrictions on the remote server that could interfere with the connection. Additionally, you can examine the migration logs for specific details on the migration failure, which are located at /wp-content/siteground-migrator.log.

    If you are unable to determine the precise cause of the migration failure, please reach out to our support team through the available channels, and we will be happy to assist you in identifying the underlying issue.

    Best Regards,

    Tsvetan Mitev

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