SiteGround Optimizer & ARVE Pro conflict

  • Resolved aj4h

    (@aj4h)


    2 years, 9 months ago

    When SiteGround Optimizer is activated, videos displayed by the ARVE Pro plugin will not play. When the play button is engaged, the entire page “freezes” and must then be closed.

    Currently, I have SiteGround Optimizer deactivated so that videos may be played on my site. Thank you for your attention and help.

    The page I need help with: [log in to see the link]

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  • Plugin Support Simeon Boev

    (@k3llanved)

    Hello,

    The ARVE Pro plugin includes the embedded video via an iframe that automatically uses “lazy load”. Our plugin has the same feature “Lazy Load Media” and using both causes issues such as this one. The arve-iframe is now excluded from our plugin and now the embedded video loads without issues.

    Best Regards,
    Simeon Boev

    Thread Starter aj4h

    (@aj4h)

    Yes, thank you. The former problem is resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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