SiteKit ceased reporting

  • Resolved TStone

    (@tstone)


    1 year, 4 months ago

    SiteKit stopped to display traffic on July 4. 17 days have passed.
    Since Analytics itself have become unusable for any basic needs, it sure would be nice if this plugin worked.
    All other sections works fine, Search Console and Pagespeed – it is only the Analytics part that doesn’t display any information. As far as I can tell from the incomprehensible mess at Analytics, data is being collected. It is just not being returned back to SiteKit.
    Any idea what might be up?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • I noticed this as well and contacted Sitekit support and was told that everything is working correctly –even though there has been no change in traffic after large Facebook campaign. This plugin is not reliable?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @tstone thanks for reaching out to us. Sorry to hear you’ve had an issue with your Analytics collecting data and displaying in Site Kit. I’d be happy to look into this for you. Please could you first share the information below:

    1. Share your?Site Health information. You can?use this form?to share privately if preferred.
    2. Do you see data collected in your Analytics platform after July 4?
    3. When going to Site Kit > Settings > Connected Services > Analytics > Edit do you see a Dashboard view option?

    If you have any questions on the above then please let me know.

    @angelaohara Please could I ask you to open your own topic where were can assist you individually with your case. Please share the same information requested above.

    Thread Starter TStone

    (@tstone)

    Thank you!

    1: The site info has been sent via the private form.

    2: Yes, I believe data is being collected in the Analytics platform after July 4. It is a bit hard to tell if data is collected correctly, since the new Analytics is a horrid mess, but there seem to be activity there.

    3: Aha… that was a well hidden switch! I would never have found it on my own, there were no hint anywhere that it even existed. I flipped it on, and now SiteKit works again. Wooo!

    Thank you for your kind assistance, Adam.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @tstone Glad to hear you have now switched to the GA4 Dashboard and can see your data being tracked. You’re very welcome, good luck with your Analytics data and please do reach out again should you have any issues or questions and we will be delighted to help.

Viewing 4 replies - 1 through 4 (of 4 total)
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