• Resolved wn nj

    (@waseemnaikgmailcom)


    I am seeing the following:

    cpc
    direct
    referral
    organic
    CPC

    CPC and cpc should both be under one heading ?

    kindly advise

    tia

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom Thanks for getting in touch. Can you provide a screenshot of what you see inside your Site Kit dashboard and we can hopefully assist?

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    I have reported the error;

    how does the screenshot tell anything different?

    do you have a particular step I can take to help you?

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom Thanks for the response. I haven’t came across this on the support forums as of yet, it may be useful to investigate this further, we can then hopefully provide you with further assistance.

    You can provide screenshots using Google drive, a browser extension or any other method you prefer.

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    any update on this?

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom We would need more information from your side in order to troubleshoot.

    As previously mentioned if you can provide a screenshot this may be useful. In addition please share whether you’ve connected your AdSense account with your Analytics account.

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom Thanks for sharing, I’ll try and recreate this from my side. Did you link your AdSense account to your Analytics property for this site?

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    I do not have adsense;

    analytics and GTM

    TIA

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom Thanks for the update. I’ve created a GitHub issue below which you can keep track of.
    https://github.com/google/site-kit-wp/issues/1719

    In the meantime if you can provide more insights on this it would be useful, in particular the below:
    1. A screenshot of the same graph from your Analytics account, does it list duplicate CPC sources (Analytics > Acquisition > Overview?
    2. When you click on the CPC link within your Analytics web interface does it display further metrics (ie. AdWords and other advertising platforms)
    3. Can you share your site URL and site health information? This would allow us to check how you’ve currently setup the Analytics module. You can share privately if preferred.

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    posted the desired info on link above;

    TIA

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom Thanks for sharing, I’ve added some details to the GitHub issue based on what you’ve provided.

    In relation to not being able to select from the account or container dropdown nothing obvious stands out from looking at your Site Health info provided. As with your other reported issues let me know if the same arises using a Chrome incognito window.

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    no show in chrome or Firefox incognito mode

    hth

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom That’s good to know, thanks for the update. Let’s keep this support topic open while we investigate the double CPC entry.

    While we can’t specify a time frame on any possible resolution I’ll let you know of any updates here.

    Thread Starter wn nj

    (@waseemnaikgmailcom)

    so, it seems, there was perhaps some double reporting of CPC traffic;

    I do not see it under 7 days the splits and duplicates;

    I will continue to watch it and reopen if necessary;

    thanks for you help.

    Plugin Support James Osborne

    (@jamesosborne)

    @waseemnaikgmailcom No problem, thanks for bringing this to our attention. We’ll be looking into this further and I’ll report back to you here once we have an update.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘SItekit is reporting results by splits’ is closed to new replies.