Sitekit – new problems in WP dashboard

  • Resolved joweide2023

    (@joweide2023)


    1 year, 10 months ago

    Error in Google Chart

    An error prevented this Google chart from being displayed properly. Report the exact contents of the error on the support forum to find out what caused it. Copy error contents

    Report this error

    `Cannot read properties of undefined (reading 'Pe')

    in GoogleChart
    in ContextProvider
    in Chart
    in div
    in GoogleChartErrorHandler
    in GoogleChart
    in div
    in WPDashboardUniqueVisitorsChartWidget
    in div
    in WPDashboardWidgets
    in div
    in WPDashboardApp
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root`

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @joweide2023,

    Thanks for reaching out. This error you’re encountering appears as a result of a Google Chart Library conflict. Site Kit and another plugin you have active are both loading this resource on the main WordPress dashboard. This is why you see this notice within the Site Kit widget on the dashboard.

    For the moment, you can view your Site Kit metrics within the main Site Kit dashboard, and not from the widget within the WordPress dashboard. You can also hide the Site Kit widget from the main WordPress dashboard if you wish, to make this error out of view.

    We are also continuing ways to improve the experience for such conflicts. If you want me to check the other plugins you have active, in order to determine the conflicts please share your Site Health information. If you’re looking to view the Site Kit metrics on the main WordPress dashboard you can temporarily deactivate the other plugin, or maybe there’s a configuration to not load any widget from that plugin on the main WordPress dashboard.

    Let me know if you have any questions with the above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @joweide2023 We have just released version 1.93.0 of the Site Kit plugin. This comes with a solution to the Google charts issue you have been facing. In the case that multiple plugins on the WordPress Dashboard load Google charts, the Site Kit widget chart will not be displayed. You can still access all of your data from the main Site Kit dashboard. Let us know if you spot anything else.

Viewing 2 replies - 1 through 2 (of 2 total)
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