Safari Displays Site Kit Reports in Incorrect Number Format

  • Resolved Haja

    (@hajakutbudeen)


    3 months ago

    Hello there,

    We are using Site Kit on our site. One of our team members is using Safari, and whenever they try to log in to Site Kit, the Site Kit report is displayed in a Sankrit-like number format by default. This issue only occurs in Safari. We’ve tried clearing the cache and checking the system language settings, and everything seems fine, but we can’t resolve the issue. Could you please advise? This number format issue is only happening with the Site Kit plugin on our site, specifically in the Site Kit dashboard section and the WordPress dashboard metabox section.

    https://ibb.co/xzXS8fc

    • This topic was modified 3 months ago by Haja.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @hajakutbudeen. That does indeed sounds unusual, but with a little work we can hopefully determine what’s happening on Safari for your team member. To troubleshoot further, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Does the same occur using Safari’s private browsing mode, when no extensions are enabled and default settings applied?
    3. Does the same occur for your colleague if they attempt Site Kit setup and viewing the dashboard from this disposable WordPress site? This will help indicate a site specific issue.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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