Sitelock Trust Seal not displaying?

  • Resolved steveskeepingthyme

    (@steveskeepingthyme)


    5 years, 6 months ago

    Hi,

    I have installed the Sitelock plugin and selected the badge settings, however, it does not display with any of the combinations of settings I have tried.

    Logged in this morning and as I was scrolling up the page it appeared briefly before disappearing again.

    Any help with getting this to display will be gratefully appreciated.

    ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • i @steveskeepingthyme,

    I’m Monique Becenti, a Product Marketing Specialist at SiteLock and have forwarded this issue to our team to investigate. However, there is an alternative option to install the SiteLock Trust Seal. Please log into your SiteLock Dashboard and click on the black and white shield located on the top right corner of your Dashboard.

    Complete Steps 1 – 3 and click the red link for directions to a Step-by-Step guide to install the SiteLock security badge.

    If you have any questions please contact SiteLock support via phone 855-378-6200 or chat. We offer 24/7 support and one of our skilled agents would be more than happy to assist you.

    Thread Starter steveskeepingthyme

    (@steveskeepingthyme)

    Hi Monique,

    I’ve followed the steps that you shared with me and now have a working seal on the site.

    Thank you for the assistance. ??

    Regards.

    Steve

Viewing 2 replies - 1 through 2 (of 2 total)
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