• Resolved hypematrix

    (@hypematrix)


    Hello,

    I have the following error showing in Google Search Console:

    Sitemap can be read, but has errors

    Sitemap is HTML

    Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.

    Can someone please help me fix this error?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi, it sounds like the search engine is getting a 404 page response instead of the expected sitemap. What do you see if you visit your sitemap URL?

    Thread Starter hypematrix

    (@hypematrix)

    @ravanh It’s strange becasue I see the sitemap when I check the URL and I have tried to resubmit the sitemap in Google Search Console several times but I still get the error. I have also excluded all the sitemaps from cache. Is there anyway I can send you the URL for you to check out without making it public?

    Yes, you can use the contact form on https://status301.net/contact/

    Thread Starter hypematrix

    (@hypematrix)

    @ravanh I’ve sent a message using your contact form. Thanks.

    Thread Starter hypematrix

    (@hypematrix)

    For anyone else having the same problem, it turned out the sitemap was working when logged in but redirected to the login page when logged out. I deactivated and reactivated all the plugins and the sitemap is now showing correctly.

Viewing 5 replies - 1 through 5 (of 5 total)
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