Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @xinglin

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    There’s an error on your website. Here it is:
    https://i.rankmath.com/BCsssI

    Please follow this troubleshooting to fix the issue:
    https://rankmath.com/kb/fix-sitemap-issues/#xml-text-declaration

    Hope that helps.

    Thread Starter xinglin

    (@xinglin)

    Thank you for your reply
    But I don’t know how to modify function.php or wp-config.php to solve the blank problem, can you help me?
    Thank you

    Plugin Author Rank Math

    (@rankmath)

    Hello @xinglin

    We highly recommend going through these video tutorials to understand the basics of WordPress:
    https://mythemeshop.com/wordpress-101/

    and then these series to know how to troubleshoot and fix the common issues:
    https://mythemeshop.com/wordpress-errors-fixes/

    Also, you can Google to find related videos/articles/

    Hope that helps. Thank you.

    Thread Starter xinglin

    (@xinglin)

    Hello
    I want to know why only page-sitemap.xml error occurs?

    thanks

    Thread Starter xinglin

    (@xinglin)

    After I removed the original image, the sitemap will work
    But after I re-uploaded other pictures, it became a blank site map page.

    Can you help me check the problem again?
    Thank you

    Plugin Author Rank Math

    (@rankmath)

    Hello @xinglin

    The Sitemap is working on your site.

    Maybe you have removed the image.

    If the Sitemap stops working after uploading the image then please check the page source & in the browser’s console for any error.

    You can also check the Sitemap in Firefox which will give more information about the error.

    Also, you mentioned it’s a plugin conflict but you didn’t write with which theme or plugin is conflicting.

    Looking forward to helping you. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘sitemap page blank’ is closed to new replies.