Six Contact Form FAILS in Six Days

  • btos

    (@btos)


    11 years ago

    I’ve worked an entire week trying to find a plugin for contact forms that works. One a day and request support on each, without any ideas. Forum posts from two to three years old are out there but may or may not offer solutions for the variety of new form mailer plugins that fail. Though I’m relatively new to WP, plugins have worked flawlessly for every other nuance of the four sites that I’ve built. That’s what plugins do…save time…right? THIS IS A REAL ISSUE. Why hasn’t this issue been solved within the WP environment? I cannot post a contact page on any of my 4 sites. I’ve read suppositions that the GoDaddy servers are at fault. I’ve read of SMTP plugin hacks…on and on but no real solutions. I’ve spent days reading about how a simple plugin should work and does work for some people but never for me. SIX FAILS. WHAT GIVES? This shouldn’t be so hard to master. I’ve made my own form mailers before with hand coded sites. Now, with WP, I cannot use a form mailer at all. Ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator cubecolour

    (@numeeja)

    This isn’t a WordPress issue. The clue to the cause of your problem is the mention of GoDaddy.

    I’ve never used GoDaddy and never will, however I have have heard of people with this issue installing the WP-mail-SMTP plugin with good results.

    There has been some discussion on this: https://www.ads-software.com/search/WP-mail-SMTP+godaddy

    Thread Starter btos

    (@btos)

    cubecolor, thanks for your input. Latest and greatest SMTP. Problem solved but with twists…
    I decided to download WP-mail-SMTP plugin and leave the BestWebSoft Contact form deployed. At first I got authentication errors. Good to have a debugger in that BWS plugin! When I saw authentication errors might have been GoDaddy’s fault, I decided to call and investigate…Had to wait 30 minutes for them to return my call. At first it was the blame game but when I finally got somewhere is when I logged out of the hosted email account and tried to log back in with the exact same credentials and could not get in! The password is critical in the workings of SMTP. I closed Chrome. I opened FireFox and logged into GD webmail with the same credentials as before- successfully. Then I changed the password to the exact same password that the client had created. I waited for the browser to refresh the change. The BestWebSoft contact TEST authentication then worked! Login had somehow been corrupted with the original password in GD… Bugs! So if anyone else has problems with form mail in a new GoDaddy hosted site; I recommend that you first

      change your password

    . Evidence points to the server’s logins being error prone…

    Thread Starter btos

    (@btos)

    NO SALE. Fail again. Test worked from the SMTP but failed from the actual form. DAMMIT. I am about to give up on this insanity. WP and GD are obscenely and hopelessly incompatible. I’ll use my own coding inside of regular posts. It’s just not worth all the TIME.

    Thread Starter btos

    (@btos)

    Contact Forms by Cimatti with WP-mail-SMPT combo that finally worked after a week of troubleshooting. WHEW

Viewing 4 replies - 1 through 4 (of 4 total)
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