size is required field
-
I select one product. Then I select type and size and add it to cart. I continue to cart page that there is a note that size is required. I continue to checkout which is empty saying that there some issues in my cart.
-
Hello,
Could you share a link to a product with that issue so we can take a look?
Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
It happens with all products containing size as seletion.
### WordPress Environment ### WordPress address (URL): https://thecustom.store Site address (URL): https://thecustom.store WC Version: 6.3.0 REST API Version: ? 6.3.0 WC Blocks Version: ? 6.9.0 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.2.1 Log Directory Writable: ? WP Version: 5.9.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: el External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.27 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.79.1 OpenSSL/1.1.1l SUHOSIN Installed: – MySQL Version: 5.7.26-29-log Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.3.0 WC Database Prefix: wp_xph8tmcrvp_ Total Database Size: 80.94MB Database Data Size: 67.30MB Database Index Size: 13.64MB wp_xph8tmcrvp_woocommerce_sessions: Data: 0.19MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_order_itemmeta: Data: 1.41MB + Index: 1.91MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_actionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB wp_xph8tmcrvp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_comments: Data: 6.52MB + Index: 4.94MB + Engine InnoDB wp_xph8tmcrvp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB wp_xph8tmcrvp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_xph8tmcrvp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_fb3d_pages: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_xph8tmcrvp_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_options: Data: 4.11MB + Index: 0.14MB + Engine InnoDB wp_xph8tmcrvp_pda_passwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_postmeta: Data: 42.44MB + Index: 3.97MB + Engine InnoDB wp_xph8tmcrvp_posts: Data: 9.36MB + Index: 0.53MB + Engine InnoDB wp_xph8tmcrvp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_xph8tmcrvp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_xph8tmcrvp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_xph8tmcrvp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_wc_product_attributes_lookup: Data: 0.16MB + Index: 0.19MB + Engine InnoDB wp_xph8tmcrvp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB wp_xph8tmcrvp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_wpcc_cashondelivery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_wpml_mails: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_xph8tmcrvp_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_xph8tmcrvp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_xph8tmcrvp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_xph8tmcrvp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_xph8tmcrvp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### 3d-flip-book: 1 attachment: 782 cookielawinfo: 6 customize_changeset: 1 dft_cpo: 5 elementor_library: 45 jet-smart-filters: 6 nav_menu_item: 38 page: 34 post: 1 product: 75 product_variation: 481 revision: 1827 shop_coupon: 6 shop_order: 51 wc_whsm: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (29) ### Akismet Anti-Spam: by Automattic – 4.2.2 The SEO Framework: by The SEO Framework Team – 4.2.3 Classic Editor: by WordPress Contributors – 1.6.2 GDPR Cookie Consent: by WebToffee – 2.1.1 Custom Shipping Methods for WooCommerce: by Imaginate Solutions – 1.8.0 Elementor Pro: by Elementor.com – 3.6.3 Elementor: by Elementor.com – 3.5.6 Extra Product Options for WooCommerce: by actpro – 2.0.4 Site Kit by Google: by Google – 1.69.0 3D FlipBook - Lite Edition: by iberezansky – 1.12.3 JetSmartFilters: by Crocoblock – 2.3.10 Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11 Pay in Store WooCommerce Payment Gateway: by Papaki – 1.2.6 Search Engine Visibility: by GoDaddy – 0.5 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30 Timologia for WooCommerce: by John Athanasiou – 2.6.2 WooCommerce Smart COD: by woosmartcod.com – 1.6.1 WebP Express: by Bj?rn Rosell – 0.25.0 Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.3 Woo Discount Rules PRO 2.0: by Flycart – 2.3.13 Woo Discount Rules: by Flycart – 2.3.13 Advanced Order Export For WooCommerce: by AlgolPlus – 3.2.2 TeraWallet: by WCBeginner – 1.3.23 Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.2 WooCommerce Pixel Manager: by SweetCode – 1.14.3 WooCommerce: by Automattic – 6.3.0 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5 Zakeke Interactive Product Designer: by Zakeke – 3.0.4 ### Inactive Plugins (1) ### WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5 ### Must Use Plugins (1) ### System Plugin: by – 4.21.1 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #1111 - /myaccount/ Terms and conditions: #3 - /privacy-policy/ ### Theme ### Name: Hello Elementor Version: 2.5.0 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Braintree (Credit Card) ### Environment: Production Tokenization Enabled: – Debug Mode: Off ### Braintree (PayPal) ### Environment: Production Tokenization Enabled: – Debug Mode: Off ### Action Scheduler ### Complete: 179 Oldest: 2022-02-08 09:06:57 +0000 Newest: 2022-03-09 13:58:47 +0000 ### Status report information ### Generated at: 2022-03-10 11:14:14 +02:00
Hello,
This could be caused by a conflict with the theme or another plugin, in this case, please perform these steps to check if it fixes the issue:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
I hope this helps. You can find a more detailed explanation on how to do a conflict test here.
Thanks.
Before woocommerce update, I had no problem. No pluggins isues
-
This reply was modified 3 years ago by
Nikolaos Petras.
Hello,
Can you please provide the following information:
* Error Log: Share a copy of any fatal error log found under
WooCommerce > System Status > Logs
(if any).* I can also recommend you to enable the
debug mode
, it will provide you additional information about the error:Let us know. Thanks.
There are no errors. Thanks
Hi @cmcstore
Before woocommerce update, I had no problem.
Just to clarify, did you deactivate all plugins except WooCommerce AND switch your theme to Storefront to see if that size error shows up at checkout? Since the issue started after updating WooCommerce, it’s likely that your theme or another plugin is conflicting with the latest version of WooCommerce: https://woocommerce.com/document/how-to-test-for-conflicts/
If you don’t want to test on your live site, you can create a staging site using a plugin called?WP Staging: https://www.ads-software.com/plugins/wp-staging/
-
This reply was modified 3 years ago by
MayKato.
Hi @cmcstore
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
- The topic ‘size is required field’ is closed to new replies.