• Resolved Nikolaos Petras

    (@cmcstore)


    I select one product. Then I select type and size and add it to cart. I continue to cart page that there is a note that size is required. I continue to checkout which is empty saying that there some issues in my cart.

Viewing 8 replies - 1 through 8 (of 8 total)
  • MayKato

    (@maykato)

    Hello,

    Could you share a link to a product with that issue so we can take a look?

    Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter Nikolaos Petras

    (@cmcstore)

    screenshot01
    screenshot02

    It happens with all products containing size as seletion.

    
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    Site address (URL): https://thecustom.store
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    ### Status report information ###
    
    Generated at: 2022-03-10 11:14:14 +02:00
    
    Igor H

    (@ihereira)

    Hello,

    This could be caused by a conflict with the theme or another plugin, in this case, please perform these steps to check if it fixes the issue:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    I hope this helps. You can find a more detailed explanation on how to do a conflict test here.

    Thanks.

    Thread Starter Nikolaos Petras

    (@cmcstore)

    Before woocommerce update, I had no problem. No pluggins isues

    Igor H

    (@ihereira)

    Hello,

    Can you please provide the following information:

    * Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

    * I can also recommend you to enable the debug mode, it will provide you additional information about the error:

    Debugging in WordPress

    Let us know. Thanks.

    Thread Starter Nikolaos Petras

    (@cmcstore)

    There are no errors. Thanks

    MayKato

    (@maykato)

    Hi @cmcstore

    Before woocommerce update, I had no problem.

    Just to clarify, did you deactivate all plugins except WooCommerce AND switch your theme to Storefront to see if that size error shows up at checkout? Since the issue started after updating WooCommerce, it’s likely that your theme or another plugin is conflicting with the latest version of WooCommerce: https://woocommerce.com/document/how-to-test-for-conflicts/

    If you don’t want to test on your live site, you can create a staging site using a plugin called?WP Staging: https://www.ads-software.com/plugins/wp-staging/

    • This reply was modified 3 years ago by MayKato.
    MayKato

    (@maykato)

    Hi @cmcstore

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘size is required field’ is closed to new replies.