Skip dispatching for virtual products

  • Hello, can you help me to skip dispatching parcels for virtual products? Now I can dispatch only shipping methods, but I also have virtual products and they aren’t dispatched.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter lasmorfijus

    (@lasmorfijus)

    It also could be a solution to skip dispatching parcels if shipping method is not selected…

    Plugin Author multiparcels

    (@multiparcels)

    Hi,

    Could you please provide me with more information about the issue you are facing? I am not sure what problem you are referring to.

    Thank you very much for your time and assistance.

    Thread Starter lasmorfijus

    (@lasmorfijus)

    Could you add shipping for virtual products to the shipping methods we don’t want to create shipping labels with? We do not use any shipping methods for virtual products, but stickers are generated for them.

    Also, the solution could be to skip shipping if no delivery method is selected from the customer side…

    We are currently experiencing an issue where when we choose to print stickers in a bulk edit, the status automatically changes from In Progress to Fulfilled for orders that do not have a shipping method selected. When the status of the order changes, customers receive an email saying that their order has been fulfilled, but it has not yet been fulfilled and thus customers begin to complain that they have received a message that the order has been fulfilled, even though it has not yet been fulfilled and they have not yet received their virtual product.

    Plugin Author multiparcels

    (@multiparcels)

    Thank you we are working on this improvement and it should be in in next plugin release

    Thread Starter lasmorfijus

    (@lasmorfijus)

    Hi, I have installed newest plugin version, but shipping labels are still generating for virtual products.

Viewing 5 replies - 1 through 5 (of 5 total)
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