Skip draft products

Hi!

Thanks for reaching out!

Can you clarify what you’re trying to accomplish?

The only products that should be syncing to Facebook are your published, public products.

Are you seeing a different behavior on your site?

sure the plugin feed the draft products too

Thanks for clarifying!

Can you please include a screenshot of one of the draft products’ settings that’s been synced to facebook so we can take a look please?

You can share a screenshot with us using https://snipboard.io

hi right your plugin feed the draft and pending review product see here https://www.loom.com/share/3251a67f67c246f19c090d66e5f919fc
there is any way to avoid this?

Hi @dblii

Can you try making the draft product out of stock to see if that works to remove it from the catalogue?

I really cannot make it out of stock because we have stock management system. but draft why must related with out of stock? draft could be one product out of season

Let me know there is any way to avoid feeding the draft products? This is very annoying the shop show products without price FREE with no photos. it is ridiculous

Hey @dblii

Can you confirm what version of the Facebook for WooCommerce plugin you have installed, please?

I have edited an existing Draft product and saved as Draft and I have also updated a product to Draft status that was previously set to “Sync and Show” on my Facebook Shop and both remain draft and don’t show on the shop page.

If you can walk me through steps to replicate this, I’d love to have a look.

Also, when you mention “Pending”, do you mean Pending Review or another status?

Thanks,

Hi thanks for reply. Version 2.2.0
1. Yes i mean pending review,

Look if you make a quick research in google you will see that this is a very common problem my question is do you plan to fix it? because it is very anoying to show products without image and free price.

also there is another one bug in your plugin. in some products get the sizes in others no example

Products that not get sizes:
https://www.facebook.com/commerce/products/5581790455180168/?ref=mini_shop_product_details&referral_code=view_shop_cta

https://www.facebook.com/commerce/products/4295832210432589/?ref=mini_shop_product_details&referral_code=view_shop_cta

but they have sizes:
https://emporio-shop.gr/shop/ανδρικ?/παπο?τσια-ανδρικ?/αθλητικ?-ανδρικ?-sneakers-new-balance/?attribute_pa_size=44

https://emporio-shop.gr/shop/ανδρικ?/παπο?τσια-ανδρικ?/pepe-jeans-blake-ανδρικο-παπουτσι/?attribute_pa_size=43

not appears the sizes in a lot of products in facebook shop bellow some products wherever the sizes appear

https://www.facebook.com/commerce/products/3923416454373421/?ref=mini_shop_storefront&referral_code=view_shop_cta&view_public_for=1411280292468859

Hi @dblii

We missed your reply here – are you still having this problem? If so, please do reach out to us directly. You may have to “purchase” the free Facebook for WooCommerce extension and then open a support interaction here – https://woocommerce.com/my-account/create-a-ticket/?select=2127297

Thanks,