“Skip Final Review” option issue

  • I enabled the “Skip Final Review” function – but on the Paypal popup window, it still says “you will be redirected back to X.com to complete this purchase.” and the button says “Continue.”

    However, the payment then goes through automatically AND the “thank you, your order has been received” page is displayed.

    When the Skip Final Review function is enabled, I would expect the Paypal popup window to display a different message – the button would say “Click to Purchase” (or something similar, and it wouldn’t still say “you’ll be redirected back to complete this purchase” underneath the button. Currently, it seems like customers are kind of tricked into placing their order before they’re ready. Any ideas on this one? Thanks!

    • This topic was modified 6 years, 9 months ago by cowgirly.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @cowgirly, Thanks for the feedback, we will look into that and see if there are any adjustment needed at our side then will do those in a future release.

    Thanks bringing this to our attention.

    Thread Starter cowgirly

    (@cowgirly)

    Thanks – I’m curious if this is an issue you (or any other users) see also when you implement “Skip Final Review”, or is it somehow specific to me? Knowing that will help me understand if I should move this inquiry over to PayPal for help – thank you so much!

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Well, I was able to see that on my sandbox site as well but still need Our lead developer’s thoughts on that before giving any statement. In the mean time you can write on PayPal support as well and see if you get any usefull insight about that from them…

    Thread Starter cowgirly

    (@cowgirly)

    Ok thanks, looking forward to hearing what you folks discover too, I appreciate the help.

    Thread Starter cowgirly

    (@cowgirly)

    Hi there! Checking to see if your lead developer had any thoughts on this, or actions I can take? Thx.

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    Hi, Thanks for the follow-up, we actually were able to reproduce this issue and will get that adjusted in our upcoming update.
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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