Skip invoice numbering

  • Resolved elioianiri2

    (@elioianiri2)


    2 years, 10 months ago

    Hi, I have been using your plugin from 13 day and the first invoices generated are from 12/31/2021. The numbering generated on that day goes from 1 to 20. The next day (01/01/2022) I generated other invoices but I realized that the numbers 1 to 4 were duplicates. So I manually set a “jump” by subsequently generating them from number 25. Then consulting with a “business consultant” I realized that I was wrong and the invoices were fine renumbered from 1, 2, 3, 4 etc. because with the start of the new year the numbering starts again . Since I have generated more than 10 invoices with the numbering skipped and these have already been sent to the customers, how can I fix the error I caused? Re-numbered from 5 to 24 for new customers by filling in the missing number or do I need to issue a credit note somehow?
    Not being an expert on the matter, I ask you. Thanks I await response.

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  • Plugin Contributor Ewout

    (@pomegranate)

    Unfortunately, there is no automated solution to to ‘fill’ that gap for number 5-24. The ‘simplest’ method would be to

    1. temporarily disable automatic invoice creation
    2. wait until you have 19 new orders
    3. set the ‘next’ number to 5
    4. generate invoices 5 to 24 manually for those 19 orders.
    5. Set the ‘next’ number to the highest ínvoice number for this year +1 (=35?)

    Please do ask your business consultant whether this is acceptable in your country, because this does mean that new orders get an older invoice number.

    An alternative would be to credit the last 10 invoices (number 25 and upwards), and then recreate those invoices with the ‘correct’ sequence, but that’s a lot messier because you’d have to do this outside of WooCommerce because our plugin can only create one invoice for an order and our Professional extension (used for Credit Notes) can only create Credit Notes for refunded orders…

    I’m sorry I don’t have a simpler solution here!

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