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csburdick
(@csburdick)

6 years, 8 months ago

Hello, I’m restoring a WordPress site and I have all the old media on the new server in the same locations as before.

However in my media library they all show up as blank thumbnails: https://gyazo.com/d05364585d106d07f09f99b892c897f1

The URL for the media files (in that screenshot) all work correctly. For example the one highlighted there is here: https://e0f.d79.myftpupload.com/wp-content/uploads/2018/02/writer-03.jpg

But when I go into the plugin and regenerate, all I get is a bunch of errors that say “Skipped Attachment ID X (xxxx): The fullsize image file cannot be found in your uploads directory at [] . Without it, new thumbnail images can’t be generated.”

Here’s the screenshot: https://gyazo.com/bddc1114b37922e54c6330295a122021

I looked through the forum but can’t find anything for this.

Thank you for any help,
Chris

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor viper007bond
(@viper007bond)

6 years, 8 months ago

Hmm, are you sure you properly imported the database? The path to the fullsize image as well as what thumbnail files (and sizes) are available are both stored in the postmeta database table.

Thread Starter csburdick
(@csburdick)

6 years, 8 months ago

Looks OK to me: https://gyazo.com/2c8086cd86e0092a349fa51bf33edbe7 – all the paths are relative.

Should I send a DB file?

Thread Starter csburdick
(@csburdick)

6 years, 8 months ago

Ok so it looks like it’s showing it as the relative path from the uploads folder: ‘databasename_attached_file”,”2018/02/writer-illustration_02.png’ for example. That would be correct, since that image is here: https://e0f.d79.myftpupload.com/wp-content/uploads/2018/02/writer-illustration_02.png

Perhaps the uploads directory isn’t correct? Where is that set?

Thank you
Chris

Plugin Contributor viper007bond
(@viper007bond)

6 years, 8 months ago

I just realized — your image URL is odd. Are you using some type of plugin that offloads your images to another host? Or is the site’s URL actually https://e0f.d79.myftpupload.com/ ?

Simply put, does the file actually exist on the same server as Regenerate Thumbnails runs on?

Thread Starter csburdick
(@csburdick)

6 years, 8 months ago

Yes that’s just my staging site – it’s a temporary domain. Everything is where it’s supposed to be.

Thank you

Plugin Contributor viper007bond
(@viper007bond)

6 years, 8 months ago

Oh. Well let’s take a step back. Clearly the issue isn’t with my plugin because the media library is having issues too. Something went wrong with your database migration.

Is it trying to load thumbnails there and failing? Can you open up your browser’s network panel and see if you’re getting 404s or something?

Viewing 6 replies - 1 through 6 (of 6 total)

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