Skroutz feed is Empty

  • I am using this plugin for a long time and my Facebook catalogue and Google Merchant Feeds are working ase expected.

    I have made a Skroutz feed for about a month and for about a week i have a problem that the feed is empty.

    I have tried deactivating and reactivating the plugin and refreshed manually the feed many times. This only happens with the Skroutz feed. I have cloudflare, wprocket and redis cache. Please help me find a solution with this problem.

    The debug log is this : https://eyemazing.gr/wp-content/uploads/woo-product-feed-pro/logs/debug.log

    I have noticed that the debug log in not always updated also.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. I just checked your Skroutz feed and for us it is not empty. See: https://www.dropbox.com/s/nfd63zqmb0yuuu7/Screenshot%202023-05-01%20at%2008.48.16.png?dl=0

    Bear in mind that our plugin is not compatible with Redis object caching and that this will definitely cause issues as described by you so changes are big the issue is happening because of this.

    Thread Starter jimon07

    (@jimon07)

    Yes. I flushed the cache and refreshed and now the feed in updated. But in some of the next updates it will probably empty again. The strange thing is that although the plug-in is not compatible with redis, all other feeds are working fine. Is there anything I can do to help the plug-in work better with redis?

    Unfortunately not. We have been trying to make our plugin work with Redis a couple of times already but unfortunately did not manage to get it to work trustworthy.

    Thread Starter jimon07

    (@jimon07)

    I think this is a dealbreaker for any larger e-commerce website. You should focus on fixing that. Your competition claim that works with redis so this shows bad for you. I may have to make the change from your plugin even though i like it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Skroutz feed is Empty’ is closed to new replies.