SKU inconsistent search results

  • Resolved pauline6112

    (@pauline6112)


    5 months, 1 week ago

    Our SKUs have 6 digits followed by a space and then 4 characters, ie: 679132 SAC2

    1. Some products appear when part of the code is typed into the search bar, ie: 940520
    2. Other products require the whole of the code to be typed in before they appear, ie: 679132 SAC2
    3. On some codes, the product that appears does not correspond to the correct SKU, ie: 412111

    However, the search engine works fine when the product description is typed in.

    I have followed advice on a previous “resolved” thread, but have still not been able to resolve the problem: https://www.ads-software.com/support/plugin/advanced-woo-search/

    I would be very grateful to get some help with this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    Hi,

    Please try the following – open plugin setting page -> General tab and turn off ‘Misspelling fix’ option. Also clear plugin cache from the Performance tab. Then check search results one more time.

    Regards

    Thread Starter pauline6112

    (@pauline6112)

    Hi there

    I resolved the issue by clearing the cache and re-indexing.

    Thank you for your support – I really appreciate this, and am very impressed also with Advanced Woo Search.

    All the best to you and keep up the good work ??

    Plugin Author ILLID

    (@mihail-barinov)

    Thanks! Glad that your issue was solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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