Sku placeholder

  • Hello,
    I need to place SKU number to Email subject, but placeholder for SKU is missing. Is there any chance to put SKU to email subject – new order notification somehow?
    Thanks a lot
    Olaf

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  • hannah

    (@hannahritner)

    Hi Olaf,
    Thanks for reaching out! I’m not sure of a way to achieve this, but I’ll check in with the dev team.
    Thanks for your patience!

    Kindly,
    Hannah

    hannah

    (@hannahritner)

    Hi again!
    I reached out to the dev team and they informed me that this is not possible, unfortunately, because emails are not product specific. For example, you can generally order more products than one and so an order email is not linked to a specific product. If you are locking down your checkout to only allow the ordering of one product then they could create some custom code to search the order for that product and output the sku in the email, but in general this wouldn’t be something we would ever add or support. Sorry.
    Let me know if there’s something else I can help you with!

    Kindly,
    Hannah

Viewing 2 replies - 1 through 2 (of 2 total)
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