SL CAPTCHA STILL Not Showing Up After Several Troubleshooting Steps

  • WordPress 4.7.3
    Running Twenty Thirteen theme.
    https://dev.glynnelectric.com/about-us/careers/
    Job Manager Version 0.7.25
    SL CAPTCHA Version Version 3.0.0.8

    The SL CAPTCHA is not showing up on the job application forms and I have been getting a lot of bot submissions :-/ I did due diligence to browse this support form and follow all the trouble shooting steps which I will list below. Please let me know how I should proceed.

    1. Tested for Theme conflicts.
    1a. Disabled Cherry Framework and Theme45049 to switch over to Twenty-Thirteen Theme.

    2. Tested for permalink or possible rewrite issues.
    2a. Switched from /%category%/%postname%/ to just Post Name.

    3. Tested for Plugin conflicts.
    3a. Disabled all plugins except for Job Manager, including SL CAPTCHA.
    3b. Reenabled SL CAPTCHA.
    3c. Made sure each time that “Add a captcha to the application form?” was turned on. I still have that box checked and its STILL not showing up.
    3d. Went into SL CAPTCHA and UNCHECKED “No comment form CAPTCHA for logged in users”.
    3e. Verified that SL CAPTCHA does work in the WP-Admin login form…

    Tips and advice on what I should do would be appreciated. It is very important to me that this gets fixed so if I *have* to pay some sort of fee to get this resolved please send me a quote.

    Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Serendipity823

    (@serendipity823)

    I should also add I did clear my cache and try it on different browsers to no avail. I usually use chrome but I checked it on Microsoft Edge too.

    Plugin Author Thomas Townsend

    (@smb-dev)

    It may have more to do with your sub URL dev. have you checked with Si Captcha team ?

    Thread Starter Serendipity823

    (@serendipity823)

    I don’t think that is it (because the www version of the site which is was a complete clone when this issue occurred has the same issue) but I wont rule it out! I presume it will take another week or two for the SI Captcha team to get pack to me. I will post the results here.

    Thank you!

    Thread Starter Serendipity823

    (@serendipity823)

    I made a new post in the SL CAPTCHA forum and was told SL CAPTCHA is not made to support Job Manager. How do we proceed?

    https://www.ads-software.com/support/topic/sl-captcha-still-not-showing-up-on-job-man-after-several-troubleshooting-steps/

    Note thtat in that thread I reposted my same first post and added this piece:

    ADDITIONAL BACKGROUND INFO
    ——————————
    I have a direct clone of the site I am troubleshooting on that is the live version. Both of these sites are completely separate meaning they have their own database. I bring it up just to say that this is a persistent issue I occur EVEN when I create a scratch installation of WordPress on a different domain/host.

    https://www.glynnelectric.com/about-us/careers/
    Job Manager Version 0.7.25 (“https://www.ads-software.com/support/plugin/job-manager/”)
    SL CAPTCHA Version Version 3.0.0.8
    _______________________________________________________________________

    I eagerly await your suggestion on resolution. I would consider paying premium support if you offer it please let me know how I can get a quote. Though I am MORE than happy to resolve myself with your guidance.

    I does not work because I rewrote new code in SI Captcha 3.0, they made their code access my plugin in version 2.0. So they will have to update their code for it to work with si captcha 3.0

    This might be how to fix it, however I did not test it so if it does not work refer to Job Manager support.

    In frontend-application.php
    Change all $si_image_captcha to $si_captcha (7 places)

    delete these 3 lines of code

    		if( $wp_version[0] > 2 )
			$si_image_captcha->si_captcha_comment_form_wp3();
		else
    Thread Starter Serendipity823

    (@serendipity823)

    @smb-dev please note that @mikechallis ‘s suggestion above DID fix the problem on both my https://www.glynnelectric.com site and my dev.glynnelectric.com site.

    Thanks you two!

    Plugin Author Thomas Townsend

    (@smb-dev)

    Appreciate the update @mikechallis – working on getting this posted updated – Thank You

Viewing 7 replies - 1 through 7 (of 7 total)
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