• Resolved dakotanz

    (@dakotanz)


    Hi, I am using the free version of this plugin and am having an issue with the images when in full screen / enlarged. All of my images have exactly the same dimensions however when you view them after clicking the enlarge arrow some are smaller than the rest. I have it set to Slide Auto Scale Up – NO, as I don’t want them bigger than the original as they go blurry. Most scale perfectly but a few are small and not even scaling up to their original size. The site isn’t live so I can’t share the URL sorry but hoping someone may have a solution they know of already? Also is there a recommended size/dimensions for 16:9 images that will make them look good in normal view and when enlarged? I can only have them at 700px wide in normal view due to column size restrictions which does make them look a little blurry. Full size I have made them for the plugin is 1280 x 853 to help keep the compressed file size down, they look good at this size when you click the enlarge arrow, the ones that are showing in the correct size that is. Thanks ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @dakotanz,

    Can you share with us the live page URL?

    Actually, the image which has vertically long cant adjust in the fullscreen mode.
    I would suggest you resize the dimensions of that images and re-upload them.

    Maybe that works for you.

    Thanks

    Thread Starter dakotanz

    (@dakotanz)

    Hi Faraz,

    I can’t share the URL as it’s not live sorry. I have created a video below to show you what is happening. I updated to WP 5.9.3 this morning but the plugin is still behaving the same. Server running PHP version: 7.4.28. MySQL version: 10.3.34-MariaDB.

    https://www.loom.com/share/8bcb7fd093b34044866e8f544419744d

    Thanks

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @dakotanz,

    Really appreciated the detailed video.

    Could the please check the image size in Media which is looking short in fullscreen mode?
    It’s just for assurance, that the image size will same as other.
    For Example https://prnt.sc/QKV1vjO_GmeF

    After closing fullscreen mode, the slider went shrinks or half invisible.
    The problem is slider is not able to resize itself. Maybe it’s due to JS or slider div CSS conflicts. I can’t figure it out until inspect it in console mode, which is possible on the live site.

    Once the site is live let me know. I will check this for you.

    Thanks and Great Day

    Thread Starter dakotanz

    (@dakotanz)

    Hi Faraz, here’s an updated video for you ??

    https://www.loom.com/share/195bf46f2b36473c8811e2f46c715522

    Plugin Author FARAZFRANK

    (@farazfrank)

    Thanks for the update.

    Maybe the small image problem was due to the site cache, now it is updated and looking good.

    The second problem might be fixed if we try a tweak code.

    The sample tweak code is:

    
    var slider = jQuery( '#slider-pro-3' ).sliderPro({
        ...
        ...
        ...
    });
    
    slider.resize();
    

    I implemented this code in the latest version of the plugin, you can download the zip file from this link:
    https://drive.google.com/file/d/12L59bJWFSO62xx8WHPpILZWp1PjRBFL_/view?usp=sharing

    Maybe this helps. keep the plugin updated disable for slider plugin only otherwise customization will vanish.

    Thanks

    Thread Starter dakotanz

    (@dakotanz)

    Hi Faraz, how are you? I finally now have the page live if you would mind taking a look please. There are a couple of things that are not working as expected however the scaling problem appears to be fixed. It looks like on tablet the featured image sits off to the right of the centered thumbnails, not sure if this is a glitch with inspect or not but curious to know if you see the same thing. The other thing is on mobile the images won’t load at all, I have tried turning off your plugin which then displays your slider shortcode in the Divi module but when activated I just get spinning dots, like it’s trying to load them. It is displaying fine on a desktop so I’m not really sure what could be going on. https://www.whitbystudio.co.nz/ Appreciate your help and feedback ??

    Plugin Author FARAZFRANK

    (@farazfrank)

    Can you contact me directly on my site?

    I will try to more help you with it.

    Thanks

    Thread Starter dakotanz

    (@dakotanz)

    Hi Faraz, I’ve sent a couple of emails via your website and in reply to your emails. I haven’t heard from you for a while, did you get my responses? I hope all is OK with you. It’s still not working on smaller devices. Please can you help me. Thanks.

    Plugin Author FARAZFRANK

    (@farazfrank)

    Sorry, @dakotanz for the late reply. Please check now.

Viewing 9 replies - 1 through 9 (of 9 total)
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