slider broken (works partially)

  • I added the latest version of Customizr (as of 27 Jan ’15) as well as the Customizr Child and activated the Child theme. Went about customizing the theme. Custom-edited some sliding banner photos to fit the recommended 1170×500 size. Created two new sliders (“Slider1”, “Slider2”), all was fine. Added the third slider (“Slider3”), saved/activated it, and it would never appear. Went to “Appearance->Customize”, all three sliders appear in the dropdown menu. I could select Slider3 to be the first slider, but it would never rotate in the other banners.

    After much futzing around, deleted the folders for these themes from “themes” folder but did not alter the SQL table because I could not find where WP was altering the table in order to indicate which slider should go first. Re-installed fresh copies of these two themes, same problem.

    Here is what happens now: Slider1 can be selected in “Appearance->Customize” but it will never appear. Slider2 can be selected, and then it will only slide between Slider2 and Slider1. Slider3 and any subsequent sliders can be selected in “Appearance->Customize”, but they will never slide in any other banners.

    I have tried selecting another theme, then returning to Customizr, same for Customizr Child. I have tried deactivating all plugins. None of this helps. I would appreciate any advice on how to fix this, or if that is not possible, how to completely remove any changes to my SQL database that are associated with Customizr so that I can truly start over with a re-install.

    Yes, I now know I should have backed up my database before trying a new theme, unfortunately I do not possess a time machine, therefore lectures on what I should have done in the past are not helpful so please save them ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter rynato

    (@rynato)

    I should clarify that when selecting Slider3 or subsequently-created sliders, when any of these banners are selected in “Appearance->Customize”, only that banner (slider) will appear. There are no arrows at left and right that one may click on to see the other banners, nor does the slider work. It is as if there are no other sliders, even though I can clearly see that there are.

    Thread Starter rynato

    (@rynato)

    I’ve also tried deleting all sliders, then deleting from the media library the photos I desired to use in the banners, then re-uploading them and creating new sliders. This also does not work.

    Thread Starter rynato

    (@rynato)

    …and now I tried again deleting all sliders, deleting the formerly associated images from the media library, and re-uploading the photos and re-creating the sliders. Now the behavior is that I can select any individual slider to appear (including slider1, which did not appear at all previously) but there is no sliding behavior nor links at left and right to advance through the sliders. The demo slider works fine, so I suspect something is screwed up with the values stored in the database.

    Thread Starter rynato

    (@rynato)

    correction: the demo slider now does not work at all, I just get the spinning “loading” icon.

    Just disable the loading icon for a while..
    About the sliders… could this be related to some php memory settings.. ? dunno, take a look

    https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
    https://www.ads-software.com/support/topic/how-to-increase-the-max-upload-size?replies=17
    https://www.ads-software.com/support/topic/change-maximum-upload-size-and-find-phpini?replies=31
    https://stackoverflow.com/questions/8296679/what-is-the-maximum-file-upload-size-in-php-ini-file
    https://stackoverflow.com/questions/2184513/php-change-the-maximum-upload-file-size

    Thread Starter rynato

    (@rynato)

    I don’t really care about the loading icon, that is not bothering me anywhere nearly as much as how the demo slider at least worked and now it does not work at all!

    I am running this locally, so it does not sound like max file size could be an issue; however I will try your suggestions, thank you.

    Thread Starter rynato

    (@rynato)

    I’ve also tried re-starting the computer… I’ve tried activating another theme, then deleting all entries in the database related to Customizr and Customizr Child, then carefully tracking what data fields are added to the database as I activate Customizr and then begin customizing. I’ve tried disabling the browser cache. I can see that when one activates a slider, there is a long string of parameters written to a specific field in the database. These are fed to the javascript that runs the slider, and I feel like something is going wrong with how these parameters are created. I have not yet had time to dig into the script itself and figure out what it needs to be fed vs. what it is getting in order for it to work correctly.

    I may have to resort to exporting the database with “Sport” theme from the live site, then just drop all the tables on the local version and begin again. I’d rather not do that. I feel like this is some kind of error where the wrong info is getting written to the database.

    Well, no, what I was saying is that the loading icon could be displayed even if the demo slider works (it just overlaps the slides), and could be a different issue.
    Sorry for the wrong links, I wanted to give you those for increase the php memory limit eheh.
    Anyway in your php.ini, you might want to set the following typical values,

    max_execution_time 120
memory_limit 128M
post_max_size 32M

    But maybe you’re already aware of that..

    Thread Starter rynato

    (@rynato)

    thanks for clarifying and apologies for being a little dense ?? I will attempt your recommendations and report back…

Viewing 9 replies - 1 through 9 (of 9 total)
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