Slider & Carousel Heading Disappearing after 1-2 scrolls

  • Resolved MP Virk

    (@axer31)


    1 month, 1 week ago

    Hi Team,

    We are facing an issue with your plugin Slider & Carousel element. The heading element added to it gets disappeared after 1-2 scrolls.

    I am sharing the google drive link of the screen recording. Please kindly refer to it.

    https://drive.google.com/file/d/1QdKWT39TuWI-9-ciKFLqZWJ1gWAPsTdK/view?usp=sharing

    Its not only happening on a single page. But on every other page where we have added slider & Carousel element.

    Looking forward to hearing from you.

    Thanks & Regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter MP Virk

    (@axer31)

    Hi @wpsoul

    Can we expect any reply on this???

    Please kindly check fast. We need urgent support on this issue!

    Plugin Author wpsoul

    (@wpsoul)

    Hi @axer31

    You must remove animations from your elements inside Slider. Or enable option to use Parent Active class https://share.cleanshot.com/znbZ91yZ

    Regular animations are for adding animations when object is in view. However, you use slider so elements are not in view, so you need to enable animation on class

    Also, this option is working in newer version of plugin, make sure that you have 9.9.8 or above

    Thread Starter MP Virk

    (@axer31)

    Hi

    Thanks for the response

    We will check and will get back to you.

    Plugin Author wpsoul

    (@wpsoul)

    ok, waiting

    Thread Starter MP Virk

    (@axer31)

    Hi @wpsoul

    Thanks for the help.

    The issue is resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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