Slider cuts the half of image

  • Resolved kondratuk

    (@kondratuk)


    7 years, 10 months ago

    Anything worked well before the latest update of Huge-IT slider. But now it cuts the images (half of heights). I set slider size 600*400, but it apears in 600*200 size.
    Another setting gives the same result. So i can look at whole image only if i set heights 200pix, but it really small size for a pic….

Viewing 7 replies - 1 through 7 (of 7 total)

  • Dear kondratuk,

    Thank you for contacting us.

    Please, be kindly informed that we have tested the latest version and did not come across the mentioned issue.
    Will it be possible to ask you to provide us with your website link? It will give us more evidence and clarification in order to assist.
    In the case, if you do not want to publish your website here, please, send us an email to info [at] huge-it.com.

    Looking forward to hearing from you soon.
    Regards,

    Thread Starter kondratuk

    (@kondratuk)

    https://uwvision.com/en/log-book/
    Here you can find some articles With photos that gathered in sliders.
    Here is one of them:
    https://uwvision.com/en/2017/04/29/night-dive-another-world/
    The sliders looks “halfcuted” even on mobile phone and ipad.

    I tried to make new page with new slider, but the result is the same.

    Regards, Kondratuk.

    Yes, the New Update of Huge-IT Slider is the worst ever.
    You have not done the testing
    it has one “view” Feature while creating the Sliders, we are having the issues in that feature,
    Dumb that feature into the dustbin.
    or otherwise, I will throw this plugin.
    for your reference, i am sharing my page URL with you Blog-Black Panther visit it and scroll down you will get the worse results from this plugin.
    Never Expected this From Huge-IT-Slider
    Thank You

    Also if You don’t find anything wrong with this plugin on this page I am sharing the image of my view.
    Slider Image from the Plugin

    Again

    Dear kondratuk,

    Please, be kindly informed that we have checked your website with our developers.
    The issue is connected with the theme you have currently. The theme container is small that is why the image is cut.
    In the case, if you do not want to change the existing theme, please, send us an email to info [at] huge-it.com. We will be happy to help you to resize the slider and fix the issue you have.
    Please, include this forum link in your email.
    Looking forward to hearing from you soon.

    Dear piyush96,

    Thank you for contacting us.
    Please, be kindly informed that we were not able to check the images you have provided.
    Could you, please, provide us with the link?
    In the case, if you do not want to publish it here, please, send us an email to info [at] huge-it.com.

    Looking forward to hearing from you soon.
    Regards,

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

Viewing 7 replies - 1 through 7 (of 7 total)
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