Slider display broken after update

  • Resolved mykillink

    (@mykillink)


    2 years, 2 months ago

    UPDATE: This was resolved, by updating my theme.

    Hello,

    I have just updated from version 2.5.3 => 2.5.8

    Upon updating, the formatting of our slider has changed: We had been displaying 2 testimonials, one per slide.

    Now after the update, slider is showing both testimonials on one slide, and this is not responsive.

    • This topic was modified 2 years, 2 months ago by mykillink.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mykillink

    (@mykillink)

    UPDATE 2:

    I’m sorry to mark this as resolved, and then re-open the topic.

    When I moved the update from staging website to live, the display is once again showing 2 testimonials peer slide.

    Please advise.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @mykillink,

    We have visited your website and we can see the plugin is showing one testimonial per slide. Check the screenshot: https://prnt.sc/o_mnY6ilAyM0

    Hopefully, you have fixed the issue. We would suggest you to clear your website and browser cache before checking.

    Have a nice day.

    Thread Starter mykillink

    (@mykillink)

    Hello @pulak00,

    Thank you for the quick reply.

    I am seeing different results, see below for Firefox and Chrome screenshots.
    https://postimg.cc/gallery/9qkf75M

    I am seeing the same side-by-side layout on my mobile phone as well; it is not responsive for small screens.

    Please advise,

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @mykillink,

    Unfortunately, it’s still the same. We have checked on several browsers and devices as well. We can see there is only a single testimonial on each slide. Check the screenshot and the video as well.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @mykillink,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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