• Resolved cyrillkuhlmann

    (@cyrillkuhlmann)


    Hi everyone, I was very pleased by this great plugin. But after checking the slider on mobile / or on small screen sizes… I had to realize that it stops working.

    Does someone know what the problem is?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @cyrillkuhlmann,

    Thanks for using and loving the plugin.

    Could you please share the page link where you have used the Gallery Slider Plugin? Without seeing the issue it’s tough to provide an exact solution.

    Hope you understand.

    Thread Starter cyrillkuhlmann

    (@cyrillkuhlmann)

    Hi @bayejid00 – yes for sure!

    See the page here

    The Problem is that on a normal screen (Product description is at the right) everything works well – but on mobile or with a very small browser (Product description is below) the slider freezes… and the lightbox too…

    I tried a lot in the settings – but could not figure out a solution.

    Thank you very much for your help –?really appreciate it!

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @cyrillkuhlmann,

    Thanks for sharing the page link. We found that the summary section was overlapping the gallery which is why it didn’t work on the mobile version. To resolve the issue please use the below CSS in the plugin’s Advanced> Aditional CSS field. Take a look at the screenshot for your better understanding.

    .single-product .entry-summary {
        clear: both;
    }

    Please let us know if the CSS works or not. Thanks again.

    Thread Starter cyrillkuhlmann

    (@cyrillkuhlmann)

    Hi @bayejid00 ,

    Thank you sooo much! Now it works perfectly! It is fixed – this was it!

    All the best –?really appreciate your support! Thank you!

    Plugin Support Bayejid Ahmed

    (@bayejid00)

    Hi @cyrillkuhlmann,

    We’re very glad to hear that it works perfectly now. Thanks for appreciating us. If you are happy with the plugin and support, please share your experience in the plugin’s review section.

    Have a great day!

    Just to let you know, I had the exact problem as well and your css solution corrected it. Love this plugin by the way!

Viewing 6 replies - 1 through 6 (of 6 total)
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