• Resolved rctman

    (@rctman)


    Hi, in the above link, you will see the photo slider and under that is a big white box and when the photos go to the second round, the white box disappears so I assume it’s a plugin issue. As I have tried adjusting some CSS coding which didn’t work, would you know how to fix this please? Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    The last image of your slider has a big size. It seems that you use a plugin to lazy load the images which cause this issue.

    I suggest the following:

    – Test the plugin when only MetaSldier and the Twenty Twenty One theme are active to figure out the plugin that causes the issue. It should be the lazy load plugin.

    – If the lazy load plugin causes this issue, contact their support to fix this issue.

    – Delete the last slide and add it again. possibly something went wrong when you added it.

    – If the previous didn’t work, please try the following:

    — Open your slider for edit.
    — Click the button “Add CSS” at the top of the slider edit screen.
    — Paste the following code into the editor:

    body .metaslider .flexslider ul.slides {
        max-height: 463px !important;
        overflow: hidden !important;
    }

    –Before you test this workaround, please make sure that you’ve cleared your browser cache.

    Thread Starter rctman

    (@rctman)

    Thank you so much!!! I deactivated the plugin and re-uploaded the last image and it worked like a charm. I am using another slider template and it didn’t have any issues either.

    I’m glad that it worked. Please let me know if you have any questions. I will be happy to help.

    Same problem, tried the fix with the correct height for my slider with no effect.

    Have free, not pro version so had to add css to main css section under customise.

    URL: https://crspgh.com/

    • This reply was modified 3 years, 9 months ago by eblakely.

    @eblakely Please create a new ticket for your issue as the forum guidelines recommend that only a single client should be served in a ticket.

    I will be happy to help you with your ticket.

Viewing 5 replies - 1 through 5 (of 5 total)
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