Slider is not showing pictures

  • Resolved gapson

    (@gapson)


    7 years, 1 month ago

    I installed the plugin and created Slide. I put the code [huge_it_slider id=”1″] on my home page, I can see plugin loading and there is visible link to our page, but I can’t see any picture. I have no idea why. The Slider it on top in the middle. What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Dear gapson,

    Thanks for contacting us.
    This seems to be a theme or plugin related conflict.
    We will be grateful if you try to
    1) deactivate all your plugins one by one and check if the problem exists
    2) change your current theme to one of WordPress default themes for a few seconds only to check if the problem is theme-related or not.

    And, please, mention your current version of the slider, WordPress version, Theme name and PHP version.

    Thanks

    Thread Starter gapson

    (@gapson)

    Thank you for your help. It is a theme problem.
    And another problem – where do I configure FB, TW links, which are in slider?
    I don’t need them there…

    current version of the slider – Version 4.0.6
    WordPress version – 4.9.1
    Theme name – TranscendVersion: 1.1.2

    Dear gapson,

    Thanks for keeping us informed.
    In order to remove the icons of social networks from under the slider, please, go to Advanced Features(Pro) section and remove a tick from Social sharing option:
    https://prntscr.com/i0khcu

    Please inform us of your results.
    Thanks in advance

    Thread Starter gapson

    (@gapson)

    Guys,
    Thank you very much for all the support. I hope I provide you some information and you could update your plugin. We have decided to change the theme and we won’t be using your plugin.

    Have a great day and maybe we meet again!

    Dear gapson,

    We are sorry to hear that you decided to use another plugin but we hope that we will be able to cooperate in the future.
    In the case, if you need our help or have any questions regarding the plugins, feel free to contact us.

    We will be glad to assist.
    Wish you all the best!

Viewing 5 replies - 1 through 5 (of 5 total)
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