Slider loads on Chrome, does not load on Safari or Edge

  • Resolved BrandonPDuncan

    (@brandonpduncan)


    2 years, 8 months ago

    Fairly straight forward issue. I’m probably missing a setting somewhere. The slider loads and works properly on Chrome. It does not load on Safari (mobile) or Edge desktop. Adjusting width of screen does nothing. I have minimal plugins, but the only one that should affect is Jetpack. I turned it off and no change.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    I went ahead and check your site on chrome and it’s not working either. Your site is throwing a jQuery undefined error.

    Please make sure that both
    Print CSS and Print JS are enabled in your slideshows advance settings box.

    Also, this issue might be caused by another plugin/theme. So, please try to deactivate all your plugins except for MetaSlider and switch your theme temporarily to Twenty-Twenty One. If this fixes your MetaSlider issue, you can then try to activate all the plugins back one-by-one until you find which of the plugin is causing the conflict.

    Thread Starter BrandonPDuncan

    (@brandonpduncan)

    Thanks for the quick reply.

    There was a very specific setting that fixed the problem. I won’t pretend to understand it, but nonetheless:

    Inside the Siteground Optimizer plugin (SG Optimizer), in the Frontend Optimization Settings, there is a category for Javascript.

    There is a Global setting called “Defer Render-blocking JavaScript”. Turning that off fixed it. I then decided to go through the individual exclusions settings (Exclude from Deferral of Render-blocking JS) and this was the exact exclusion that fixed it:

    /wp-includes/js/jquery/jquery.min.js

    I hope that is helpful for someone.

    Thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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