Slider Not Showing

Hi Promosapien!

There might be some conflict. Kindly activate the plugin so that we can check the issue.

Thanks!

Activated! I input text in the HTML slider, and search my source for this unique text and I can’t find it anywhere. I’m baffled. Thanks.

Side note:

Hi @wooexpert! I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://codex.www.ads-software.com/Forum_Welcome#The_Bad_Stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

@wooexpert, thanks for the offer! The theme was built custom some time ago… maybe there’s an issue with my functions? Or I would be happy to post some code for you if needed. Appreciate you looking into this for me, and sorry about the trouble.

@jdembowski Thanks for redirecting us to the right path as we were not aware of this policy. Will keep this in mind for next time.

@promosapien sure we are always if you need any help. And no issues.

Thanks!

@wooexpert – well it still isn’t working! Is there anything I could post that might help you figure it out, without getting into the site?

Hi Promosapien!

Try to share screenshot of WP Contact Slider Setting page so that we can check if something is missing.

Thanks!

Thanks here you go: Screen Cap

Thanks for sharing the screen shot. OK seems like its your W3 Total Cache Plugin. Because not even the style sheet is being included in the header by WP Contact Slider.

Here is How To Video on how you can clear your cache

So just clear your cache and check it out.

Let us know if still you have any issue.

Thanks!

Thanks for the advice, tried this, even though the problem with contact slider happened before I installed W3. Didn’t work. I’m suspecting an issue with my theme, as I can’t even get the CSS to load in admin area. Frustrating. Appreciate all your help.

Confirmed if I deactivate W3, still not working. Cleared all caches in browser as well. The theme was custom built 3 years ago, is it possible something is missing from functions? Also discovered my style.css CSS is in a subdirectory, so I guess there’s no issues there.

Hi Promosapien!

I would suggest just to switch to twentythirteen or twentyfourteen theme to test if WP Contact Slider is working in your setup to make sure that its really your theme or something else.

Also make sure your theme do contains wp_footer() template tag which should be either in your footer.php or immediately before </body> tag in a theme template.

Let us know what ever you find after these steps.

Thanks!

Aha! Someone had omitted that code from footer. I can see it now, but it is at bottom of page, not sliding. Debug gives me this error:

(index):190 Uncaught ReferenceError: adjust_slider_on_left is not defined

if( tab_position == 'right'){
                    setTimeout(adjust_slider_on_right, 2000);

Thanks so much by the way. Appreciate this service.

Oh btw, left plugin active on one page so it doesn’t impact business, but you can see it: https://www.promosapien.ca/sabine-cardigan-for-women/

Haha I’m sorry – whoever coded my theme also omitted wp_header… I corrected and now the plugin is showing! Still a JS error of

Uncaught TypeError: $(...).tabSlideOut is not a function