Slider Not Showing

  • Resolved natlas27

    (@natlas27)


    2 years, 9 months ago

    Hi.
    I’ve had the slider for years and it has worked perfectly.
    Now when I got to my video page there are just the titles and nothing there.

    I have the code on the page… but for some reason, it doesn’t seem to link with the slider.

    I have tried just the :

    [Rich_Web_Video id=”1″] and there is nothing…

    Then I tried putting a combo of:
    [Rich_Web_Video id=”1″]
    <?php echo do_shortcode(‘[Rich_Web_Video id=”1″]’);?>

    Still nothing.

    I looked for updates… nothing.

    I see my files in the Video Slider Plug in.

    Wondering if there has been an update or issue. It’s not showing on my phone or main computer.

    Thank you,
    Nancy Muse

    The page I need help with: [log in to see the link]

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  • Thread Starter natlas27

    (@natlas27)

    I Changed my Video carousel option and it seems to be working now.

    I went with a simple one. I guess the format slider I had got outdated?

    Plugin Author richteam

    (@richteam)

    Dear natlas27.

    Thank you for the topic.

    Thank you for telling us about the problem. We checked and fixed the issue. On the next version, the problem will be solved.

    Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
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