slider not showing after 2.6.3 -> 2.6.4 upgrade

  • Hi,

    After upgrading “Smooth Slider” from version 2.6.3 to version 2.6.4, the slider does not appear on the front-end.

    If I go to Plugins -> Settings -> “Smooth Slider Settings”, I can still see the preview working normally, but it just doesn’t appear on the front-end.

    I tried just clicking “save” on settings pages, and also de-activating and re-activating the plugin, but it didn’t make it re-appear.

    Would you have further suggestions to try possibly?
    Thanks so much!,
    Alan

    https://www.ads-software.com/plugins/smooth-slider/

Viewing 2 replies - 16 through 17 (of 17 total)

  • Hello,

    I updated the smooth slider, but when I went to the smooth slider tab in Word Press, none of the posts I made show up and it says the following:

    Quick Embed Shortcode:
    [smoothslider id=’1′]

    Fatal error: Call to undefined function wp_enqueue_media() in /home4/vlpwpa/public_html/cms/wp-content/plugins/smooth-slider/settings/sliders.php on line 13

    The smooth slider is also listed vertically on our page as opposed to a horizontal slider. None of the items that were on our homepage before are showing up.

    Please call me at (412) 481-8200 or email me at [email protected] for assistance.

    Thank you,
    Robin Rectenwald

    Hello,

    Can you please mention from which old version you updated smooth slider?

    so that we can help you.

    Thank you!
    Regards,
    Rahul

Viewing 2 replies - 16 through 17 (of 17 total)
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