• Resolved JuewelsO

    (@juewelso)


    Dear support,

    We love your plugin and have been using us for the last 6+ months on our Website https://www.perfectpastry.nl but since yesterday the sliders have stopped working on each of our gallery pages that have the short codes for the Image sliders.

    I did say “yes” to update the plugin versions because there was a new version available. We are have WordPress 4.2.5 running Cafeteria Responsive WordPress Theme.

    I have tried to deactivate the plugin and reactivate it, but it does not resolve the problem we are seeing.

    Please help. Thanks!
    Julie

    https://www.ads-software.com/plugins/ultimate-responsive-image-slider/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi JuewelsO,

    Download the updated plugin from HERE.

    We have made some change in plugin code for you. Simply download the plugin and delete the previous installed once and upload and install the updated plugin.

    What we did & where? Check below:

    File: ultimate-responsive-image-slider-short-code.php

    We just commented few line of codes.
    Code line 5 – //ob_start();
    Code line 165 – //wp_reset_query();
    Code line 166 – //return ob_get_clean();

    And let us know if problem is still exists.

    Thanks

    Thread Starter JuewelsO

    (@juewelso)

    If I delete the old one, wont’ that wipe out all of my galleries that I have already created? We have 50+ photos in about 10 different galleries.
    I sure hate to have to recreate all of them again.

    Please advice. Thank you for your great support!

    No, your previously created gallery willn’t be delete on update the plugin.

    Thanks

    Thread Starter JuewelsO

    (@juewelso)

    Thank you very much. This appears to have fixed the problem we had.
    Have a great day. And thanks for your immediate attention on this support topic. You are fantastic

    Hi JuewelsO,
    If you find our plugin working for you please leave a feedback here. We will be grateful for you.
    Thanks

    Thread Starter JuewelsO

    (@juewelso)

    Thanks for the link. I will leave feedback. ??

    Hello JuewelsO,
    Your feedback is really valuable for us.
    Thanks.

    I am having this issue too. Also, one of my sliders still displays but is not displaying correctly at all, possibly not reading the CSS any more?
    https://backcountrybiker.com/2016-rentals/

    The link you have above to upload again goes to an upload page. No files there to download. https://www.filedropper.com/

    My site is screwed right now. I should not have done the update. Please help ASAP.
    Thanks.

    I also added the commented code directly to the php file as you mentioned above but this has not fixed the issue.

    Hello thebikechick,
    we tested your site..the issue is of the js, one of the js on your site is not loading..here is the screenshot, fix the js..the problem will be resolved.
    Thanks.

    I never deal directly with js. can you give me a hint as to where to start to fix this? it was working fine before i did your update. Is the js in your code?

    Hello thebikechick,
    we tested your site and this time it is woking perfect..see screenshot but in compilation it is having errors, not the previous ones but the other ones see here.
    Thanks.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Slider not showing after new vers update’ is closed to new replies.