• Resolved joyryde

    (@joyryde)


    Hi,

    When I resize the broswer on a desktop I can see the slider in every size of the site including mobile, but when I visit the site using Safari or Chrome on ios, the slider doesn’t appear.

    Thoughts?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter joyryde

    (@joyryde)

    Additionally, the slider does not show on ANY browser unless you are logged into WordPress as an Admin.

    Has this plugin been discontinued because it no longer works?

    Plugin Author Kerry

    (@bluenotes)

    Hello,

    The plugin is not discontinued. I apologize that I missed your first message.

    The reason that the slider is not showing is that the inline jquery used to initiate the slider widget requires jquery to be called before it. You currently have jquery called in your footer instead of the header. Moving it back to the header will solve it.

    As an alternative, you can use the shortcode instead and the inline JS is called in the footer which would solve it as well.

    Thread Starter joyryde

    (@joyryde)

    Thanks for the reply! We aren’t using any plugin that would cause jquery to load differently, that we are aware of. Is it a setting in your plugin control panel?

    Plugin Author Kerry

    (@bluenotes)

    No my plugin doesn’t control where jquery goes on your site. It could be a setting in your theme or how it calls it. The default behavior of WP is to have it in the head though.

    I’ll push out a quick update in a few minutes to have the widget slider place it in the footer which would solve it for you.

    Thread Starter joyryde

    (@joyryde)

    That would be amazing! I checked every plugin and there’s nothing that would cause that from what I see, I can check the theme now…it’s on Genesis Framework. THANK YOU!

    Plugin Author Kerry

    (@bluenotes)

    I just pushed out the update so you should see it momentarily in your WP dashboard. Thanks for following up on your initial ticket.

    Thread Starter joyryde

    (@joyryde)

    You fixed it, THANK YOU!

    • This reply was modified 6 years, 4 months ago by joyryde.
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Slider not showing on mobile version of website.’ is closed to new replies.